Common questions about travel insurance dates | Fast Cover

Dates FAQs

  1. If I have a Duo policy and one of the travellers is returning home and the other wants to extend their trip, what do we do?

    We need to create a new policy (for the extended dates only) for the traveller who wishes to extend their trip.

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  2. What if I decide to extend the trip and my travelling companions return home?

    We need to create a new policy (for the extended dates only) for the traveller who wishes to extend their trip.

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  3. Do I need a return ticket for my policy to be valid?

    No, you don't need a return ticket for your 'Return Date'. Select the date that you plan to arrive back home. You can Extend the Return Date online when you are overseas through the 'My Policy' Tools menu.

     

    However, you CANNOT shorten the duration of your policy. If you have to shorten your trip and return home on medical advice and do not already have a return ticket, the amount of the claim will be reduced by the price of the fare to Australia from the place you planned to return to Australia from.

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  4. I'm travelling with someone, but we are departing on different dates, can we be on the same policy?

    No, travellers listed on the same policy MUST both leave on the same date. If you are departing on different dates, you MUST buy two Single policies.

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  5. Do we have to travel at the same time if we are on the same policy?

    Yes, travellers on the same policy MUST leave and arrive as specified on the policy. You need to have the same itinerary and be together at least 75% of the time, otherwise you MUST buy single policies.

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  6. Can I delay the commencement of a policy because I'm delaying my trip?

    Yes, as long as: 1) You're not planning on making a claim on the original policy, and 2) The new policy MUST start, at the latest, 1 year after the original purchase date of the policy. Be aware the delayed commencement may affect the price of your policy.

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  7. Is my policy still valid if I come home to Australia in the middle of my trip and then go back overseas?

    Under Plan A (Comprehensive) and Plan S (Comprehensive with Snow Cover), if you need to return Home unexpectedly during your journey cover provided by your policy will be suspended from the time you return to your Home until the time you leave your Home to continue your Journey. You must however have more than 14 days remaining of the period of cover, as noted on your Certificate of Insurance. Following resumption of your Journey your policy will remain valid until its end date or your permanent return to your Home, whichever happens first.

     

    Under Plan B (Standard) and Plan C (Medical Only) your policy will end on the date you arrive home, even if this is not the end date of the policy. You would need to buy a new policy for the rest of your time overseas. Under Plan M (Multi Trip) you are allowed to return home as many times as you like during the period of cover.

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  8. How long after my policy expires can I extend it?

    Policies CANNOT be extended after the policy has expired. You can Extend the Return Date online when you are overseas through the 'My Policy' Tools menu or contact us by phone 1300 409 322 or email enquiries@fastcover.com.au before your policy finishes.

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