Travel insurance policy extensions | Fast Cover

Policy Extensions FAQs

  1. What happens to my policy if my return home is delayed?

    Where your trip is necessarily extended due to an event that entitles you to make a claim under this policy, we will extend your cover free of charge until you are able to travel home by the quickest and most direct route or for a period of six (6) months, whichever happens first.

    Cover cannot be extended:
    • for any Pre-existing Medical Condition, unless it is listed under the heading “Automatically Covered Pre-Existing Medical Conditions” on pages 26 to 28 and you have not been hospitalised (including Day Surgery or Emergency Department attendance) for that condition in the past 24 months; or
    • for conditions you suffered during the term of your original policy; or
    • where you have not advised us of any circumstances that have given (or may give) rise to a claim under your original policy; or
    • where at the time of extension you are aged 80 years or over.

    Where we have agreed to extend cover, we will issue you with a new Certificate of Insurance. The period of insurance on your new Certificate of Insurance cannot exceed a maximum combined period of 24 months.

    Please contact us (see below) to notify us of the event and extension.

     fastcover.com.au/your-policy
     info@fastcover.com.au
     1300 409 322 (9am to 6pm Sydney time weekdays)
     +61 2 8215 7239 (from overseas)

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  2. When can't I extend my policy?

    Cover cannot be extended:

    • for any Pre-existing Medical Condition, unless it is listed under the heading “Automatically Covered Pre-Existing Medical Conditions” on pages 26 to 28 and you have not been hospitalised (including Day Surgery or Emergency Department attendance) for that condition in the past 24 months; or
    • for conditions you suffered during the term of your original policy; or
    • where you have not advised us of any circumstances that have given (or may give) rise to a claim under your original policy; or
    • where at the time of extension you are aged 80 years or over.

     

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  3. Can I extend my policy if I am 80 years of age and already overseas?

    No, policy extensions are NOT available to travellers over the age of 80 unless your trip is necessarily extended due to an event that entitles you to make a claim under this policy.

    We will extend your cover free of charge until you are able to travel home by the quickest and most direct route or for a period of six (6) months, whichever happens first.

    Extension of cover is subject to our written approval

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  4. Can I do a policy extension?

    Yes, you can extend your travel dates by going to the "Your Policy" tab on our website or you can send an email to info@fastcover.com.au to request an extension for your policy.

    Extension of cover is subject to our written approval and your payment of the additional premium.

    Where your trip is necessarily extended due to an event that entitles you to make a claim under this policy, we will extend your cover free of charge until you are able to travel home by the quickest and most direct route or for a period of six (6) months, whichever happens first. Please contact us to notify us of the event and extension.

    Cover cannot be extended:

    a) for any Pre-existing Medical Condition, unless it is listed under the heading 'Automatically Covered Pre-Existing Medical Conditions' in our PDS and you have not been hospitalised (including Day Surgery or Emergency Department attendance) for that condition in the past 24 months; or

    b) for conditions you suffered during the term of your original policy; or

    c) where you have not advised us of any circumstances that have given (or may give) rise to a claim under your original policy; or

    d) where at the time of extension you are aged 80 years or over.

    Where we have agreed to extend cover, we will issue you with a new Certificate of Insurance. The period of insurance on your new Certificate of Insurance cannot exceed a maximum combined period of 24 months.

    Note: The maximum duration for a Comprehensive, Standard Saver, Snow Sports Plus and Basics policy is 24 months. The maximum duration for a Domestic Plus policy is 3 months.

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Still have questions?

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Call us

1300 409 322

Email us

info@fastcover.com.au

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Please refer to the Product Disclosure Statement for full terms and conditions including limits and exclusions of the insurance policy.

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