Help and emergencies

When You have an emergency

In the event of an Overseas emergency, contact Us immediately. Our helpful emergency and claims teams will be there 24 hours a day, 7 days a week to assist You when You need Us most.

If You are hospitalised

Then You or a member of Your travelling party, must contact Us as soon as possible. Our emergency assistance team is available 24 hours a day every day. They can help You with medical problems, locating the nearest medical facilities, bringing You Home if medically necessary, locating embassies and consulates and liaising with loved ones and work colleagues if necessary.