Cruise Travel Insurance FAQs | Fast Cover

Cruise FAQs

  1. When I board a cruise , I'm required to leave my luggage with the porters for it to be taken to my room and before I disembark I need to leave my luggage outside my room overnight for the porters to collect. Can I claim if my luggage is lost or stolen in this instance as technically, I have left my luggage unattended during those times?

    Yes, you can claim if your luggage gets lost or stolen. You will need to obtain documentation from your cruise company to confirm that your luggage was lost or stolen.

    Was this answer helpful?

    Yes
    No

    Thanks, glad we could help.

    We're sorry to hear that. What could we have done better?


    Thanks for your feedback.

  2. Is travel on a yacht covered and do I need a Cruise policy?

    Yes, as long as the yacht (not motorised) or catamaran does not travel more than 10 nautical miles from land, if you purchase the Adventure Pack the distance extends up to 15 nautical miles from land. You only require a Cruise policy if you are travelling on a cruise vessel travelling on open sea or ocean, not a sailing yacht.

    Was this answer helpful?

    Yes
    No

    Thanks, glad we could help.

    We're sorry to hear that. What could we have done better?


    Thanks for your feedback.

  3. Am I covered for boat and land travel with a Cruise policy?

    Yes, a Cruise policy covers you for both the cruise and land portions of your trip.

    Was this answer helpful?

    Yes
    No

    Thanks, glad we could help.

    We're sorry to hear that. What could we have done better?


    Thanks for your feedback.

  4. Can I claim if I am on a cruise and I'm subjected to Cabin Confinement, where passengers are confined to their cabins due to an infectious virus on board?

    No, you CANNOT claim for Cabin Confinement.

    Was this answer helpful?

    Yes
    No

    Thanks, glad we could help.

    We're sorry to hear that. What could we have done better?


    Thanks for your feedback.

  5. Am I covered if I am on a cruise and I get an injection for sea sickness?

    If you become sick while on your trip and a doctor proscribes the sea sickness injection as treatment, the policy offers cover for this. If you're not sick and get the sea sickness injection as a precaution this is NOT covered.

    Was this answer helpful?

    Yes
    No

    Thanks, glad we could help.

    We're sorry to hear that. What could we have done better?


    Thanks for your feedback.

  6. Are Cruises covered under Multi-Trip policies?

    Yes, you are covered for Cruises if you have a Multi-Trip policy.

    Was this answer helpful?

    Yes
    No

    Thanks, glad we could help.

    We're sorry to hear that. What could we have done better?


    Thanks for your feedback.

  7. I am going on a Kimberly Expedition cruise, what am I covered for?

    Due to the remote locations that a Kimberly Expeditions cruise vessel travels to, you would be covered for Medical Evacuation while you are on the cruise vessel. You are also covered for Travel Delay Expenses up to $2000 if you take out a Comprehensive Policy.

     

    There is NO cover for:

    a) Loss of Travel documents, Credit Cards and Travellers Cheques,

    b) Theft of cash when you are on land,

    c) Luggage and Personal Delay expenses,

    Was this answer helpful?

    Yes
    No

    Thanks, glad we could help.

    We're sorry to hear that. What could we have done better?


    Thanks for your feedback.

  8. My cruise is docking in Japan for one day only, do I need a Worldwide policy?

    No, you do not need to buy a Worldwide policy. If you are in Japan for LESS than 48 hours and NOT travelling to any other countries in the World Wide region, then you can select the region which is relevant to your journey: Europe/Asia/Pacific.

    Was this answer helpful?

    Yes
    No

    Thanks, glad we could help.

    We're sorry to hear that. What could we have done better?


    Thanks for your feedback.

  9. I'm only going on a cruise around Australia, do I still need a Cruise policy?

    Yes, even though your cruise may never leave Australian Waters, most cruise ships are staffed with non-Medicare registered doctors, who charge overseas (mainly US Dollars) prices. As you can imagine, these costs can quickly rise. Even if you are only cruising around Australia, ensure you select a Cruise Domestic & Pacific Policy to ensure any on-board medical expenses are covered.

    Was this answer helpful?

    Yes
    No

    Thanks, glad we could help.

    We're sorry to hear that. What could we have done better?


    Thanks for your feedback.

  10. I'm going on a river cruise, do I need a Cruise policy?

    No, you will not need a Cruise policy. You only need a cruise policy if you are cruising on a sea or ocean.

    Was this answer helpful?

    Yes
    No

    Thanks, glad we could help.

    We're sorry to hear that. What could we have done better?


    Thanks for your feedback.

  11. I'm catching a ferry between islands, do I need a cruise policy?

    If travelling in the Pacific Region and are sleeping on the ferry for one or more nights, you will need a Cruise policy. If travelling in the Asia, Europe or Worldwide Regions and are sleeping on the ferry for four or more nights, you will need a Cruise policy.

    Was this answer helpful?

    Yes
    No

    Thanks, glad we could help.

    We're sorry to hear that. What could we have done better?


    Thanks for your feedback.

Still have questions?

Ask us

Submit online

Call us

1300 409 322

Email us

info@fastcover.com.au

Travel Alerts

Before you purchase your policy and before you travel, read the latest travel alerts that may effect your travel.

Travel Guides

We’ve put together a series of country and city guides to help you with your travel plans.

Travel Suitcase

Be inspired and come along for the ride as we bring you the world before your experience it for yourself.

Need a hand?

1300 409 322
enquiries@fastcover.com.au
Fax: (02) 8252 4710

?