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How We protect Your privacy

We value Your privacy. Our Privacy Policy, available at fastcover.com.au/privacy, sets out how We protect Your personal information. Fast Cover Pty Ltd and Lloyd’s are subject to the privacy principles under the Privacy Act 1988.

In connection with Fast Cover Travel Insurance:

  • Personal information is collected directly from the person involved or, where that is not reasonably practical, from other sources;
  • Personal information is collected for processing insurance applications; administering policies; assessing and paying claims under the Policy; considering any other application which may be made to a recipient and performing administrative operations (including for example accounting, risk management and staff training);
  • Fast Cover and those with whom it has alliance and service arrangements may receive personal information for primary purposes of planning, researching and developing and identifying products and services that may interest You and (unless You ask it not to) telling You about products and services offered by Fast Cover, its related bodies corporate and alliance arrangements.

The personal information We collect may include:

  • Your name, date of birth, address, other contact details, occupation, financial information such as Your bank account details, details of the items You want to insure (including the location of those items where this applies) or the cover You want to take out, details of any other people You are including on the proposal or Policy, and details of insurance claims You have made.

We may also collect the following sensitive personal information about You and any other people You are including on the proposal or Policy (We will obtain consent before collecting sensitive personal information unless We are required or permitted by law to collect it without consent):

  • Medical details, details of any criminal convictions and details of any insurance claims made (including details of personal injuries or Medical conditions).

Personal information may be disclosed to third parties in connection with the above purposes, including to reinsurers, related companies, advisers, persons involved in claims, medical and emergency repatriation service providers, external claims data collectors and verifiers, Our employees, agents and other persons where required by law. By applying for cover, You consent to the above. Your consent applies whether You become or remain the insured; and

We may from time to time disclose personal information to Overseas recipients and where practically possible disclose details of such recipients at Your request.

To access Your personal information (including correcting or updating it), make a complaint about a breach of privacy or if You have any other query relating to privacy, please contact Us via Our contact details which are set out in this document.