Overseas Repatriation Benefit With Your Policy

What is Repatriation?

Repatriation put simply means ‘to return you back to your home country’. There are a number of different forms of repatriation, but in the context of travel insurance, we are referring to if a traveller becomes sick, is injured or dies while overseas and needs to be brought back to Australia. The most important thing to understand is that repatriation is NOT the cost of medical expenses but medical transportation in the event of your death.

What is Repatriation and Emergency Evacuations used for?

Repatriation is used for emergency medical situations or death.

When we travel, the last thing we are looking out for is the worst-case scenario. Whilst life-threatening events are uncommon, the unexpected does happen such as critical medical conditions, car accidents, skiing accidents, terrorism, random acts of violence and natural disasters that can result in serious sickness, injury or death.

Repatriation is to bring your remains back to Australia in the event of your death.

What does repatriation travel insurance provide cover for?

Repatriation travel insurance provides:

• Cover for your emergency medical evacuation
• A team of medical professionals to manage your case and provide advice for the best course of action
• A specialist team experienced in arranging transportation via air ambulances and returning remains to Australia.

How does Repatriation work?

Repatriation is a service provided by our Emergency Assistance team and needs to be approved and arranged by us. In the event of an emergency, you should contact the for advice on what you need to do in such a scenario.

To use our Repatriation benefit you will need to know:

• Medical evacuations must be approved in advance by us before a team will be sent to you
• Emergency evacuation and repatriation cover only extends to Australia and no other country where you may have stayed in or where your family resides
• Repatriation costs are unlimited^

Costs for Repatriation

Repatriation costs vary from scenario to country to insurer.

As Repatriation can be a very complicated and expensive exercise, all scenarios are managed on a case by case basis by our Emergency Assistance team. Some situations are easily attended and do not require specialised assistance. Some instances call for specified transportation such as a MediVac service helicopter with medical assistance readily on hand.