Overseas emergency medical and hospital expenses
If you’re unexpectedly sick or injured on your overseas cruise, or on-board your Australian cruise, cover is available for the medical expenses that you incur to see the on-board doctor.
Cruise travel insurance can provide you with cover in case of emergencies on-board the cruise ship as well as for onshore excursions.
Whether you’re taking a cruise from Australia to the USA or the other way round, planning to enjoy a trip around Asia, or simply taking a domestic cruise, accidents and other unforeseen events like losing your luggage can happen. And that’s why many people consider travel insurance for cruises. Travel insurance that includes a cruise policy option means you can have a range of benefits available should you incur unexpected medical, hospital, evacuation and repatriation expenses whilst on the water.
All of our cruise policies include unlimited access to an experienced Emergency Assistance team available 24 hours a day, 7 days a week and 365 days a year. If you run into trouble or need advice while on your cruise holiday, help is just a phone call away from anywhere in the world.
And if you have an existing medical condition, we may be able to help - our travel insurance policies can provide cover for many existing medical conditions. Check out our Medical Conditions page for more information about medical screening for your existing medical and pregnancy conditions including information about the General Exclusions that may apply*.
Fast Cover can provide cover for:
You must take out a cruise policy if you are travelling on a cruise ship and you are cruising in:
For example: cruising to NZ and back, South Pacific Island cruise, overnight cruise from Melbourne to Hobart or Kimberley cruises.
For example: cruising in the Greek islands, sail Croatia cruises, multi-night Halong Bay cruises or cruises around the world on the Queen Mary.
We consider a ‘cruise ship’ to be a commercially operated ocean-going vessel that is licensed to carry paying passengers, has on-board accommodation and a trained medical practitioner or staff trained and accredited in advanced first aid (or the equivalent level in the country that you are travelling in).
You do not need to purchase a cruise policy if you are:
If you’re combining a land tour or side trip with your cruise, our specialist cruise travel insurance can provide cover for that part of your trip too! For example, if you go on a cruise trip, take an onshore excursion and then a 3 day train journey, we can provide you with cover for both the land and sea portions of your trip on the one cruise travel insurance policy.
And if you’re taking multiple cruise holidays, you may have the option of purchasing a Frequent Traveller Saver travel insurance policy. This policy automatically includes cover for cruises, and you can go on as many cruise trips as you like within a 12 month period and for the duration that you choose (based on the options available under the policy) when you purchase your policy.
Many Australian travellers mistakenly believe that they’re automatically covered by Medicare if they’re cruising in Australian waters.
However, Medicare card benefits may not apply on your cruise even if in domestic Australian waters unless there’s a Medicare registered doctor on-board the cruise ship, which is unlikely, as the large cruise lines aren’t usually owned by an Australian company.
So, if a sickness or injury occurs on the cruise ship and requires medical attention, many people are surprised to find they could be charged at private rates. That’s why when taking a cruise which has a doctor on-board, you’ll find that many travellers arrange cruise travel insurance so that cover is available for their on-board medical expenses, the cost of emergency medical evacuation from the cruise ship by helicopter to the mainland and when overseas, their medical expenses.
Cruises along the Australian coast give you the advantage over an overseas cruise, as you'll be able to access Australian medical facilities. If you’re seriously sick or injured in a remote location and medical treatment is not available on-board the cruise, cover is available under a cruise policy for you to be evacuated to a spot where an ambulance or Royal Flying Doctor Service can pick you up, and take you to an Australian hospital to be treated by Australian doctors. In circumstances such as these you may be able to use your Medicare card and your private health insurance to cover the medical expenses from the time you’re transferred to the ambulance or Royal Flying Doctor Service.
Even if you’re simply taking cruises around the Australian coast, it’s a good idea to have cover just in case something unexpected happens: you may have to cancel your Australian cruise before you’re even able to leave your home due to an unexpected sickness or injury, not be able to continue your domestic cruise trip because you’ve injured yourself while embarking or disembarking, or accidentally drop and damage your phone while taking photos of the stunning view.
Another reason to consider buying domestic cruise travel insurance - even if it’s just along the Australian coastline - is that you may be injured whilst visiting a remote location and need to be evacuated to where the Royal Flying Doctor Service (RFDS) or ambulance is able to pick you up to take you to a medical facility for treatment.
Buying Australian domestic cruise insurance can reimburse you for your unexpected expenses or provide you with evacuation cover.
Policy type | Large ship | Small ship |
Comprehensive policy: Our most popular policy, providing you with the highest level of cover for a wide range of unexpected situations, including overseas emergency medical and hospital expenses both on and off the cruise ship. |
✔ | ✔ |
Standard Saver policy: This is our mid-range policy which provides cover for overseas emergency medical and hospital expenses, along with benefits for unexpected costs including cancellation, disruptions to your trip or lost luggage, just in case things don’t go to plan. |
✔ | ✔ |
Basics policy: Our medical only travel insurance policy for travellers on a budget or who are going on a simple trip and just want overseas medical, evacuation and repatriation cover. Luggage cover is optional under this policy and can be added at an additional cost. |
✔ | ✖ |
The benefits available to you for your cruise trip will depend on the type of cruise policy that you purchase and can include:
If you’re unexpectedly sick or injured on your overseas cruise, or on-board your Australian cruise, cover is available for the medical expenses that you incur to see the on-board doctor.
In case of an emergency such as sickness or injury, you may be covered for the flight home or to get to the nearest hospital.
The Cancellation benefit can reimburse you for the payments or deposits you’ve already made towards your trip, not just for the cruise itself, but also any domestic flights, accommodation, and excursions.
This benefit provides you with cover before you leave for your cruise, and also during your cruise, if you have to cut your trip short due to a sickness or injury, or other circumstances that are covered under the policy.
If your cruise is disrupted because you, your travelling companion or a family member back home is seriously sick or injured or a natural disaster prevents your cruise from continuing its planned itinerary, you can claim for the additional transport and accommodation expenses that you incur.
Cameras, hearing aids, phones and the other personal belongings that you bring with you on your domestic cruise can be covered under the luggage and personal belongings benefit.
Cover for additional food and accommodation expenses that you may incur if your scheduled transport is delayed for more than 6 hours.
Your booked transport to get to your cruise trip is delayed or cancelled? You may have cover to get to your cruise on time.
Practical help when you need it most. Experienced medical advisors are just a phone call away, with 24-hour Emergency Assistance included in all our cruise travel insurance policies.
We’ve built policies that include the benefits you may need on your cruise trip. However, we also know that every cruise holiday is different, so that’s why we offer optional add-ons that allow you to customise your travel insurance policy to suit the type of cruise trip that you’re taking.
For those wanting to turn their onshore cruising activities into adventures ranging from abseiling and flying fox / zip lining to quad biking and water skiing.
If you’re bringing valuable items with you, you can declare and protect those items, and we won’t apply depreciation to it.
Make the most of onshore adventure time by hiring a car - and if you add this benefit to your policy, you can have cover for the rental vehicle insurance excess in your rental vehicle insurance with your car hire company. Rental vehicle insurance excess is not available under the Basics policy and is automatically included up to $5000 under a Domestic Plus policy.
If you’re intending to ride or be a passenger on a motorcycle, moped or scooter, consider taking out the Motorcycle Pack (not available on the Domestic Plus policy) just in case you’re injured in an accident while you’re experiencing the cobbled laneways of Europe or the open roads of the USA a little differently with the help of a Vespa or Harley.
Make sure you consider the PDS for details on policy eligibility, terms, conditions, exclusions and limits that apply.
Whatever type of traveller you are, our travel insurance policies can provide you with a simple way to help protect yourself and your hard-earned money, both before you leave home and during your cruise trip.
Your cruise isn’t smooth sailing?
Cruise cover for domestic coastal cruising can provide cover for you to be evacuated to a location where Australian emergency services can pick you up and transfer you to a hospital or medical facility for treatment.
For overseas cruises or domestic cruises with a doctor on board the cruise ship, cover is available under the cruise policy for medical expenses incurred whilst on board the cruise ship or evacuation from the cruise ship if you’re seriously injured or sick.
Note that there is no cover for medical expenses or medical transportation provided on land in Australia.
Gathering as a group of family and friends on an international or domestic cruise is truly a once in a lifetime adventure. Your whole group can take out Fast Cover travel insurance, which means you’ll only have to remember one emergency assistance number should unexpected situations or emergencies arise.
Available to parents and their dependent children, or grandparents travelling with their grandchildren, the whole family can have cover whether you’re cruising in international waters or exploring the coastline of Australia.
Travelling alone? Just in case something goes wrong on your solo trip, the emergency assistance team can be contacted 24/7.
Whether using European waters as the perfect backdrop for a proposal or boarding a sampler cruise on Australian waters for a break from reality, every cruise should be special. However, unexpected events can happen - cruise travel insurance can provide cover just in case the unexpected happens, including:
Note that there is no cover for medical expenses or medical transportation provided on land in Australia.
Make sure you consider the PDS for details on policy eligibility, terms, conditions, exclusions and limits that apply
If you’re taking a domestic Australian cruise, some of the things we are not able to cover include (but are not limited) to the following:
Where you can use your Medicare Card or private health insurance to cover your medical expenses or hospitalisation, there’s no medical cover for domestic cruises (including for out-of-pocket expenses).
If your luggage is delayed, misdirected or misplaced by your airline or cruise operator on the final return leg of your trip home from your cruise, you should contact your airline or the cruise line as soon as you can.
Make sure you consider the PDS for details on other terms, conditions, exclusions and limits that apply.
1. Australia domestic
Cruising around Australia offers a wealth of unique experiences and attractions that make it a compelling destination… even for ‘locals’!
2. New Zealand
So close and so amazing! Cruising to New Zealand’s north and south islands offers a plethora of unique experiences and breathtaking scenery that are difficult to find elsewhere.
3. Asia
Embrace the rich culture, natural wonders and shopping metropolises of destinations like Singapore and Malaysia, Thailand and Vietnam, Indonesia and Bali, Japan and the Philippines and even Cambodia.
4. Europe and the mediterranean
From historic landmarks and world class beaches to unique dining experiences and cultural attractions, cruising around Europe and the Mediterranean is a once in a lifetime adventure. Think Amsterdam and Budapest, the French Riviera, the Greek Islands, and the Italian Coast.
5. Middle East and Africa
Perfect for adventure seekers and history buffs, Middle East cruising is all about exploring a different world. A world in which desert safaris are there to be wandered through and seemingly commonplace experiences like markets that need to be seen to be believed.
6. South Pacific
Complete with otherworldly natural landscapes and waters showcasing the deepest and clearest of blues, the pace of South Pacific cruising can be as relaxing or as fast paced as you’d like.
Note: We are unable to offer travel insurance for cruising to every overseas country. To check which countries may be covered, enter your destination country in the quote.
1. Safety Travel Advice
International and domestic cruising is a great adventure. While it can be easy to get lost in the pace of life on a cruise ship, it’s important to keep safety at the fore. Something as simple as a slippery deck or a bad meal at the buffet can put a serious dent in your plans. Read on for the best cruise safety tips.
2. How To Find Your Perfect Cruise
With a seemingly never-ending list of cruising options, finding the best cruise can feel a little overwhelming. To choose the right adventure, refine your search by thinking about your list of must-see destinations and how long you would like to be away for. For more tricks to picking the best cruise, read our guide.
Please note: any advice is general advice only and has not taken into account your individual objectives, financial situation or needs. Consider the PDS and TMD prior to deciding whether this policy is right for you.
Even though your cruise may never leave Australian waters, or even the coastline, a cruise travel insurance policy may prove invaluable if something does go wrong on your cruise. This can include cover for emergency medical evacuation if you are seriously sick or injured on your cruise, cancellation expenses if you are not able to go on your cruise due to an unexpected situation, and stolen luggage.
Unless there's a Medicare registered doctor on-board the cruise ship, you won't be able to use your Medicare card if you have to see the doctor. As most cruise ships are owned by American companies, it's unlikely you'll be able to use your Medicare card, which means you'll be charged for the service.
While cruise ships have on-board medical facilities, they may not be equipped to deal with serious medical situations, and in an emergency, you may need to be evacuated off the ship and back onto land, so that you can be transported to a hospital for treatment. However, please note that there is no cover for medical costs in Australia, including air ambulance (plane or helicopter), the Royal Flying Doctor Service or road ambulance as the cruise is a domestic cruise.
If you require medical evacuation and you are in a remote location (as is sometimes the case on cruises to the Kimberley region), there is cover under our domestic cruise policies for any necessary private transport (such as a tourist helicopter) to transfer you to medical transport. However, please note that there is no cover for medical costs in Australia, including air ambulance (plane or helicopter), the Royal Flying Doctor Service or road ambulance as the cruise is a domestic cruise.
Note: If you require medical evacuation, you MUST contact our Emergency Assistance Team on 02 8320 7999 to organise this, or the AMSA (Australian Maritime Safety Authority) on 1800 641 792 / +61 2 6230 6811 to arrange the evacuation. A helicopter or seaplane company should NOT be contacted directly prior to speaking to Fast Cover Emergency Assistance or AMSA. Failure to do so may result in your claim being unpaid.
If you will be cruising in Australian waters or coastline, choose ‘Australia’ or ‘Australia (domestic)’ and select 'Yes' when asked if you are going on a cruise.
The level of cover that you have depends on the type of cruise ship you are going on, and the policy you have chosen for your trip, and can include cover for:
Depending on the type of domestic cruise you are going on, you may be able to purchase our Basics travel insurance policy which provides you with medical, evacuation and repatriation cover.
However, if your cruise trip involves you paying a large deposit a few months in advance of your cruise trip, flights, on-shore excursions or a land tour, you may consider looking into our other policies, which can provide you with additional benefits including cover in case you need to unexpectedly cancel your trip due to illness, your luggage being stolen, or your flights being delayed due to severe weather.
If you have a medical condition, check out our Medical Conditions page for more information about medical screening for your existing medical and pregnancy conditions including information about the General Exclusions that may apply*.
What type of Australian cruises can be covered?
Kimberley cruises
Cruises along the Australian coastline
Around Australia cruises
Sydney to Hobart
and many more...
Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).
Please note: any advice is general advice only and has not taken into account your individual objectives, financial situation or needs. Consider the PDS prior to deciding whether this policy is right for you.
Read more about cruising holidays:
The benefits that are frequently looked for in cruise travel insurance include cover for:
You should also consider the type of trip you're taking, and your particular situation, including:Â
Please note: any advice is general advice only and has not taken into account your individual objectives, financial situation or needs.
Consider the PDS and TMD at Fastcover.com.au prior to deciding whether this policy is right for you, as policy terms, conditions, exclusions and limits apply.
The cost of a cruise travel insurance policy depends on the type of cruise trip that you will be taking amongst other factors.
There are many considerations in the cost of travel insurance for cruising, including but not limited to:
To find out how much it would cost for a travel insurance policy for your cruise holiday, get a quote and see the options available to you.
Please note: any advice is general advice only and has not taken into account your individual objectives, financial situation or needs.
Consider the PDS and TMD at Fastcover.com.au prior to deciding whether this policy is right for you, as policy terms, conditions, exclusions and limits apply.
Cruise cover extends the benefits of our normal policies which provide cover for air and land trips, to include cover while you are on a cruise ship. This means that a cruise travel insurance policy can provide cover for the land, sea and air portions of your trip.
Only our Frequent Traveller Saver policies automatically include cover for cruising.
Note: It is not possible to remove cruise cover from your Frequent Traveller Saver policy.
If you are not taking out a Frequent Traveller Saver policy, you must answer 'Yes' when asked if you are going on a cruise when you get your quote, otherwise you will not have cover under any benefits for events related to your cruise.
You should take out a cruise policy if the cruise ship that you are going on, satisfies our:
If you are sleeping on the cruise ship for one or more nights, you will need to purchase Cruise cover.Â
For travel in the Asia, Europe or Worldwide Regions:If travelling in the Asia, Europe or Worldwide Regions and you are sleeping on the cruise ship for four or more nights, you will need to purchase the Cruise cover.
Example 1: if you will be cruising for 7 days around the Greek Islands, Croatia or Halong Bay, you must answer 'Yes' to Cruise and pay the additional premium to have cover for this type of cruise.
Example 2: If you will only be cruising around the Greek Islands, Croatia or Halong Bay for 3 nights or less, you should answer 'No' to the cruise question, as this is covered under our non-cruise policies.
Yes - if you don’t have a cruise travel insurance policy, and you decide to go on a cruise – you can contact us to add cruise cover to your policy. Please note that for your cruise cover to be valid, you must add cruise cover to your policy BEFORE you board your cruise.
You can answer 'No' when asked if you are going on a cruise for the following types of cruising:
Deep sea fishing where the boat that you are on does not satisfy our definition of a cruise ship (see the Sailing FAQ for further terms and conditions that apply)
All of our cruise policies include unlimited overseas medical cover, just in case you are unexpectedly sick or injured on your trip.
Other benefits depend on the policy that you have chosen for your trip, and may include cover for:
Yes - if you don't have a cruise travel insurance policy, and you decide to go on a cruise, you can contact us to add cruise cover to your policy. Please note that for your cruise cover to be valid, you must add cruise cover to your policy BEFORE you board your cruise.
As with all types of insurance, you can't be covered for every situation that occurs. Some things that we can't cover you for while you're on your cruise holiday include:
Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).
If you make a claim, we will fully assess your claim, as everyone's circumstances are different and we will assess each claim on a case by case basis.
Any advice is general advice only and has not taken into account your individual objectives, financial situation or needs. Consider the PDS prior to deciding whether this policy is right for you.
^ Price as at 27/10/2024 compared to the price calculated today for this policy.
* See Product Disclosure Statement for full terms and conditions and exclusions and limits that apply.