Travel Insurance For Cruises

Find out all you need to know about buying travel insurance for domestic and international cruises.
cruise ship

Whether you’re embarking on a domestic cruise around Australia or setting sail on an international cruise to popular destinations such as New Caledonia, Vanuatu, New Zealand or even the USA, Fast Cover’s travel insurance for cruises can provide certain cover for unexpected medical, hospital, evacuation and repatriation expenses and more.

What Types of Cruises Can Be Covered?

Fast Cover can provide cruise travel insurance for Australian domestic cruises and international cruises.

Australian Domestic Cruises

You must select Cruise cover for your policy to include cover for claims related to travel on a cruise ship or arising whilst on a cruise ship for 1 night or more in Australian waters. However, if you are travelling on a day cruise in domestic waters, or on a river cruise, cruise cover does not need to be added. At Fast Cover, we distinguish domestic cruise ships depending on the number of passengers as follows:

Large Cruise Ships Cover is available for Australian cruises in the sea or ocean on large ship cruises that take you out into the sea or ocean from 1 night or more to several weeks or even months. You will need to choose ‘large ship’ if you are travelling on a ship with over 200 passengers.
Small Cruise Ships Cover is available for domestic cruises on small cruise ships that take you along the Australian coastline and can explore seas and bays. You will need to choose ‘small ship’ if you are travelling on a ship with 200 passengers or less.

International Cruises

Cover is also available for international cruises and can be added to our Comprehensive, Standard Saver, Basics and Snow Sports Plus policies. Cruise cover is already included in our Frequent Traveller Saver policies so additional cover does not need to be added. 

You must take out an international cruise travel insurance policy for if you will be travelling on a cruise ship: 

  • within New Zealand or the South Pacific Region for 1 night or more, or 
  • within Asia, Europe, or Worldwide Regions for 4 nights or more. 

You will not need to include cruise cover if you are taking an inland river cruise or a day cruise and will not be sleeping on the boat.

What does Travel Insurance for Cruises Cover? 

Every cruise holiday is different, from chartering specific locations to offering unique onshore excursions. So it is important to consider the Product Disclosure Statement (PDS) prior to deciding which cruise travel insurance policy is right for you and your individual needs.

Below is a brief summary of some of the benefits and options available for cruising at Fast Cover. However, each policy and benefit includes specific terms, conditions, exclusions, limits and sub limits and not all policies will include all of the benefits mentioned below, therefore, it is important that you understand the PDS before making your decision. Any advice or content on this page, including frequently asked questions and answers, is general advice only and has not taken into account your individual objectives, financial situation or needs. 

Fast Cover’s cruise travel insurance policies can provide you with certain cover for unexpected situations such as: 

Pre-Existing Medical Conditions
Our medical screening provides an option for travellers to apply to include cover for many pre-existing medical conditions before embarking on a cruise. You can complete an online medical screening or call our Aussie-based customer service team to walk you through the medical screening process as part of your cruise travel insurance quote. ^
Luggage and Personal Belongings
Fast Cover offers certain protection for loss, theft or damage to your luggage and personal belongings that you bring with you on your cruise including phones, cameras, laptops, hearing aids. ^
24-hour Emergency Assistance

Fast Cover’s Australian-based emergency assistance hotline provides 24/7 support for unforeseen overseas medical emergencies with access to experienced medical support services arranged by our Emergency Assistance team, who you can call from your cruise ship, wherever you are in the world, at any time. ^ 

Travel Delay Expenses
This benefit can provide certain cover for reimbursement of reasonable additional meals and accommodation expenses up to $200 for each traveller (excluding dependants) for each 24-hour period if your scheduled transport is delayed for at least 6 hours from the time your transport was scheduled to depart. ^
Overseas Emergency Medical and Hospital Expenses

If you’re unexpectedly sick or injured on your overseas cruise, or on-board your Australian cruise, this benefit can provide certain cover for the medical expenses that you incur to see the on-board doctor. We will not, however, pay for any medical expenses or medical transportation which is provided on land in Australia.  ^  

Trip Disruptions Expenses

If your cruise is unexpectedly disrupted due to circumstances covered under the policy such as your scheduled or connecting transport is delayed due to severe weather, you can claim for additional travel and transportation expenses such as meal and accommodation expenses you incur. ^ 

Medical Evacuation and Repatriation Expenses

In case of an unexpected emergency such as sickness or injury, you may be covered for the flight home or to get to the nearest hospital. If you are travelling on a cruise ship within Australian waters (including a remote area within Australia), your cover is extended to allow for you to be evacuated to a location where Australian emergency services can pick you up and transfer you to an Australian medical facility for treatment if you are injured or become sick. ^ 

Trip Cancellation Expenses

The Cancellation benefit can reimburse you for the payments or deposits you’ve already made towards your trip, if you have to unexpectedly cancel your trip, not just for the cruise itself, but also any flights, accommodation, and on-shore excursions.  

This benefit can provide you with certain cover before you leave for your cruise, and also during your cruise, if you have to cut your trip short due to an unexpected sickness or injury, or other circumstances that are covered under the policy. ^ 

Sports and Leisure Activities

If your booked transport to get to your cruise trip is delayed or cancelled, this benefit can provide certain cover for you to book an alternative flight or other transport to help you make it to your cruise on time. ^ 

Special Event Transport Expenses
If your booked transport to get to your cruise trip is delayed or cancelled, this benefit can provide certain cover for you to book an alternative flight or other transport to help you make it to your cruise on time. ^

 

Medical Cover for Domestic Cruises

Customers travelling on domestic cruise ships within Australian waters, will not be offered the option to choose a Domestic Plus Policy. They will need to choose from our international policy options provided during policy application. The reason for this is often customers who will be cruising within Australian waters will need certain cover for medical related expenses on board a cruise ship which is only provided under our international policies. See the below and FAQ’s for further clarification. 

Make sure you consider the PDS for details on other terms, conditions,exclusionsand limits that apply.

Overseas Emergency Medical and Hospital Expenses 

Covered: For cruises with a doctor on board the cruise ship, your cover is extended for certain medical expenses incurred whilst on-board the cruise ship if you are injured or become sick.

Not Covered: There’sno medical cover for domestic cruises (such as out-of-pocket expenses including gap payments) where youcan use your Medicare Card or private health insurance to cover your medical expenses or hospitalisation. We will not pay for any medical expenses or medical transportation which is provided on land in Australia.

Overseas Medical Evacuation and Repatriation Expenses 

Covered: While cruise ships have on-board medical facilities, they may not be equipped to deal with serious medical situations, and in an emergency, you may need to be evacuated off the ship and back onto land, so that you can be transported to a hospital for treatment. 

If you are travelling on a cruise ship within Australian waters (including a remote area within Australia, but not a remote area on land within Australia), your cover is extended to allow for you to be evacuated to a location where Australian emergency services can pick you up and transfer you to an Australian medical facility for treatment if you are injured or become sick.

Your cover is also extended for certain medical expenses incurred whilst on-board the cruise ship if you are injured or become sick. We will not pay for any medical expenses or medical transportation which is provided on land in Australia.

Note: If you require medical evacuation, you MUST contact our Emergency Assistance Team on 02 8320 7999 to organise this, or the AMSA (Australian Maritime Safety Authority) on 1800 641 792 / +61 2 6230 6811 to arrange the evacuation. A helicopter or seaplane company should NOT be contacted directly prior to speaking to Fast Cover Emergency Assistance or AMSA. Failure to do so may result in your claim being unpaid.^ 

ferry boat

Optional Extras for your Cruise Trip

We know that every cruise holiday is different, so that’s why we offer optional add-ons that allow you to customise your travel insurance policy to suit the type of cruise trip that you’re taking and apply for certain cover for a range of activities and adventures for your on-shore excursions or other parts of your trip.

Adventure Pack

Wanting to turn your onshore cruising activities into adventures ranging from abseiling and zip lining to quad biking and water skiing? Travellers aged 74 and under at the date of policy issue can choose to add on the Adventure Pack for an additional premium to cover an extra list of adrenaline-pumping activities. ^

Motorcycle Pack

If you’re intending to ride or be a passenger on a motorcycle, moped or scooter while on an onshore excursion during your international cruise or holiday, consider taking out the Motorcycle Pack in case you’re injured in an accident. If you don’t choose the Motorcycle Pack, you will not have cover. This add-on is available for travellers aged 74 and under at the date of policy issue. ^ 

Rental Vehicle Insurance Excess

Make the most of your onshore excursion time by hiring a car to explore. If your rental vehicle is in an accident, damaged or stolen, Fast Cover can, depending on the policy chosen, provideadditional cover of up to $8,000  for the rental vehicle insurance excesscomponent of your rental vehicle insurance with your car hire company. ^  

Specified High Value Items

You might be taking some valuable items such as cameras and formal wear to enjoy the events on your cruise itinerary. If you would like to cover your valuable items for more than what they’recurrently covered for under the luggage benefit, you can specify the item with an amount within the policy limits and we won’t apply depreciation to it in the event of a claim. ^ 

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Levels of Cover for Domestic and International Cruises

The below is a summary of the levels of coverage available under our Domestic and International Cruises and what can be included but is not exhaustive Make sure you consider the Product Disclosure Statement prior to deciding on which level of cover is suitable for you, as each level of cover provides different benefits, terms, conditions,  limits and exclusions.

Comprehensive Travel Insurance is Fast Cover's most popular policy option. It provides the highest level of cover for the widest range of unexpected situations like medical and hospital expenses, overseas emergency medical assistance, trip cancellation, trip disruption, accidental death and loss of income on and off the cruise ship. ^

The Standard Saver Travel Insurance policy provides many benefits similar to our comprehensive policy but usually lower limits, such as trip cancellation and trip disruption, as well as certain cover relating to your health and luggage and personal belongings in case things don’t go to plan on your cruise. ^

Our Basic Travel Insurance policy is our medical-only policy for travellers on a budget who want overseas medical, evacuation and repatriation cover, and personal liability, with an option to add on cover for your luggage and personal effects. Keep in mind, any medical expenses or medical transportation provided on land in Australia are not covered as they are generally covered by Medicare or private health insurance. ^

If you plan on taking multiple cruise trips throughout the year, you can get a quote for a Frequent Traveller Saver Policy which automatically provides cover for cruises. We can provide cover for an unlimited number of trips in a 12 month period up to a specified number of days each trip. ^ 

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What Cruise Destinations are Covered? 

Fast Cover provides travel insurance for cruises for many popular cruise destinations.

Australian Ocean or Sea Cruises  Cruising within Australian water for 1 night or more is covered under our domestic cruise travel insurance policy. For example, cruising from Melbourne to Hobart, or along the Kimberly coast.  

New Zealand

So close and so amazing! Cruising to New Zealand’s north and south islands offers a plethora of unique experiences and breath-taking scenery that are difficult to find elsewhere.
Asia Embrace the rich culture and natural wonders of Asia’s popular cruising destinations including Singapore, Malaysia, Thailand, Vietnam, Indonesia and Bali, Japan, the Philippines and even Cambodia.
Europe and the Mediterranean From historic landmarks and world class beaches to unique dining experiences and cultural attractions, cruising around Europe and the Mediterranean is a once in a lifetime adventure. Think cruising between the Croatian or Greek islands, the French Riviera, and the Italian Coast.
Middle East and Africa Perfect for adventure seekers and history buffs, Middle East cruising is all about exploring the wonders of the Arabian Gulf and African coast. 
South Pacific Complete with otherworldly natural landscapes and waters showcasing the deepest and clearest blue waters, South Pacific cruising is a popular destination for Australian travellers, from Fiji to Vanuatu.  

 

Note: We are unable to offer travel insurance for cruising to every overseas country. To check which countries may be covered, enter your destination country in the quote. 

Who Can Get Insurance Cover For Cruises?

Whatever type of traveller you are, our travel insurance policies can provide you with a simple way to help protect yourself and your hard-earned money, both before you leave home and during your cruise trip.

Cruises are popular holidays for seniors and retirees so consider making cruise travel insurance a priority to ensure you have some protection in case you need emergency medical evacuation or repatriation. ^ 

Travelling alone or with your children? Our Single cruise travel insurance policy provides cover for you and your children and grandchildren travelling with you, of whom you are the legal guardian, are not in full time employment, aged under 20 and travelling with you for 100% of the trip itinerary (dependants). Limits apply to the combined total of all claims made by the travellers (including dependants) listed on the Certificate of insurance. ^ 

Whether using European waters as the perfect backdrop for a proposal or boarding a smaller cruise on Australian waters for a break from reality, Fast Cover’s Duo cruise travel insurance can provide cover for you and another person including your spouse or companion travelling on the same itinerary for at least 75% of the trip who is listed on the certificate of insurance. Each insured traveller has their own single benefit limit. ^  

The whole family can have cover whether you’re cruising in international waters or exploring the coastline of Australia. Cruise cover is available for you and your spouse or partner or son and daughter who are travelling together for at least 75% of the trip itinerary, and dependant children or grandchildren. Benefit limits are equal to double the single policy benefit and apply to the combined total of all claims made by the travellers listed on the Certificate of Insurance. However, some benefit limits are not doubled under this cover type. ^

Gathering as a group of family and friends on an international or domestic cruise is truly a once in a lifetime adventure. Your whole group can take out Fast Cover travel insurance, which means you’ll only have to remember one emergency assistance number should unexpected situations or emergencies arise. ^

What Isn’t Covered Under Cruise Travel Insurance?

As with all types of insurance, you can't be covered for every situation that occurs. Some things that we can't cover you for while you're on your cruise holiday include but are not limited to:

Sometimes it happens - severe weather may prevent your cruise ship from being able to dock at a port. While there is no cover on your cruise travel insurance policy for missing a port, you can put a claim in for any shore excursions that you've already paid for at that destination.

Unfortunately, if you're confined to your cabin because there's a viral outbreak on-board your cruise ship, the policy does not provide cover for you not being able to enjoy everything that the cruise ship has to offer. If you do unexpectedly contract a virus, however, and need to see the doctor, you can put in a claim for the medical expenses you incur, and also for any shore excursions that you’ve already paid for, and are now not able to participate in.

You must take care to reasonably protect and secure your luggage and personal effects at all times. Make sure that you have your belongings with you, or keep them locked up in your cabin. The level of care required is relative to the value of the item itself. For example, if you take a dip in the pool, leave your phone on a banana lounge, and someone takes it, it would likely be considered to have been left unsupervised. There are terms, conditions and exclusions on your cruise policy relating to unsupervised items.

Our policies only provide cover for unexpected situations. There is unlikely to be any cover if you're not sick, but for example, you get the sea sickness injection as a precaution.

Perhaps the weather was disappointing or the events and onshore excursions on the cruise itinerary didn’t live up to your expectations. Whatever the reason you’re unhappy with how your cruise holiday has shaped up, your travel insurance policy is not intended to compensate you because you didn’t enjoy your time. 

Note: If you make a claim, we will fully assess your claim, as everyone's circumstances are different and we will assess each claim on a case-by-case basis. 

For further information relating to policy terms, conditions, exclusions, limits and sub limits that apply, consider the PDS & TMD at fastcover.com.au.

Guy with microscope

Australian Cruise Travel Insurance FAQs

Cruise cover extends the benefits of our normal policies which provide cover for air and land trips, to include cover while you are on a cruise ship. This means that a cruise travel insurance policy can provide cover for the land, sea and air portions of your trip. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

Travel insurance for cruising is different to a holiday where you're flying, taking the train or bus to your destination, simply because you're on the sea or ocean! If a serious emergency occurs, the ship's medical facilities may not be equipped to treat you adequately, and you may need to be evacuated off the ship and taken to a hospital on land. 

That's why it is important to consider travel insurance for cruising. And that's also why a cruise travel insurance policy may cost a little more, as it provides you with certain cover for evacuation off the ship to an overseas hospital, or repatriation back to Australia for treatment. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

The benefits that are frequently looked for in cruise travel insurance, for example, often include cover for: 

  • Cancellation costs if you have to unexpectedly cancel your trip due to reasons covered under the policy for example unexpected sickness or injury, 
  • Evacuation and repatriation if you are unexpectedly seriously sick or injured on your cruise, 
  • Disruptions to your trip including natural disasters and severe weather, and 
  • Lost or damaged luggage. 

You should also consider the type of trip you're taking, and your particular situation, including: 

  • If you're pregnant and considering going on a babymoon cruise, you should check our Pregnancy Travel Insurance Guide to see if you can be covered for the stage of pregnancy you're in. 
  • If you're intending to do adventure activities such as snorkelling, diving or fishing you should check to see if the activity is covered or if you need to add the Adventure Pack to your policy for the activity to be covered. 

Please note: any advice is general advice only and has not taken into account your individual objectives, financial situation or needs. 

Consider the PDS and TMD at Fastcover.com.au prior to deciding whether this policy is right for you, as policy terms, conditions, exclusions and limits apply.

We consider a ‘cruise ship’ to be a commercially operated ocean-going vessel that is licensed to carry paying passengers, has on-board accommodation and a trained medical practitioner or staff trained and accredited in advanced first aid (or the equivalent level in the country that you are travelling in).  

You must specify Cruise cover at time of purchase if you will be travelling on a cruise ship and you are cruising in:  

  • Australian waters, the New Zealand or the South Pacific Region for 1 night or more, or 
  • Asia, Europe or Worldwide Regions for 4 nights or more. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

Customers will need to specify ‘cruise’ during their application, if the cruise ship that they are going on, satisfies our: 

  1. Definition of a cruise ship: a commercially operated ocean-going vessel that is licensed to carry paying passengers, has on-board accommodation and a trained medical practitioner or staff trained and accredited in advanced first aid (or the equivalent level in the country that you are travelling in). 
  2. Requirements regarding the number of nights you will be sleeping on the cruise ship. 

For travel in Australia (Domestic), New Zealand and the South Pacific Regions: 

  • If you are sleeping on the cruise ship for one or more nights, you will need to purchase Cruise cover.  

For travel in the Asia, Europe or Worldwide Regions: 

  • If travelling in the Asia, Europe or Worldwide Regions and you are sleeping on the cruise ship for four or more nights, you will need to purchase the Cruise cover. 

Example 1: if you will be cruising for 7 days around the Greek Islands, Croatia or Halong Bay, you must answer 'Yes' to Cruise and pay the additional premium to have cover for this type of cruise. 

Example 2: If you will only be cruising around the Greek Islands, Croatia or Halong Bay for 3 nights or less, you should answer 'No' to the cruise question, as this is covered under our non-cruise policies. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs. 

Cruise cover is not needed for the following types of cruises or trips. You can answer 'No' when asked if you are going on a cruise for the following types of cruising: 

  • Day trip on a cruise ship and you are not sleeping on the ship. For example, a short day cruise on a bay, such as Ha Long Bay in Vietnam. 
  • Taking a river cruise along a river such as the Danube or Seine  
  • Two separate 3 day cruises in the Asia, Europe or Worldwide regions (unless the cruises are back to back in which case you will need to choose cruise cover). 
  • Sailing on a yacht (see the Sailing FAQ for further terms and conditions that apply). 
  • Catching a ferry between islands and you are not sleeping on the ferry. For example, island hopping on a small boat that is not a cruise ship or taking a short one-hour ferry ride to an island. 
  • Cruising on a cargo ship. 
  • Cruising on a house-boat. Deep sea fishing where the boat that you are on does not satisfy our definition of a cruise ship (see the Sailing FAQ for further terms and conditions that apply). 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

Only our Frequent Traveller Saver policies automatically include cover for cruising. 

Note: It is not possible to remove cruise cover from your Frequent Traveller Saver policy. 

If you are not taking out a Frequent Traveller Saver policy, you must answer 'Yes' when asked if you are going on a cruise when you get your quote, otherwise you will not have cover under any benefits for events related to your cruise. 

Important note: You will not need to add ‘cruise cover’ to your policy if you are cruising within Australian waters, the New Zealand or the South Pacific Region for a day trip, within Asia, Europe or Worldwide Regions for less than 4 nights or travelling on a river cruise. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

If you don’t have a cruise travel insurance policy, and you decide to go on a cruise – you can contact us to add cruise cover to your policy for an additional premium. Please note that for your cruise cover to be valid, you must add cruise cover to your policy BEFORE you board your cruise. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

You will need to take out Cruise cover if you will be sleeping on the cruise ship for one night or more.  Even though your cruise may never leave Australian waters, or even the coastline, a cruise travel insurance policy may prove invaluable if something does go wrong on your cruise.  This can include cover for trip cancellation expenses where you may need to cancel your Australian cruise before departure due to an unexpected illness or injury, cover for certain medical expenses incurred whilst on-board the cruise ship if you are injured or become sick (that are not covered by Medicare or private health insurance), cover for emergency medical evacuation if you are seriously sick or injured on your cruise, and stolen luggage.    

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

If you will be cruising in Australian waters or coastline, choose ‘Australia’ or ‘Australia (domestic)’ and select 'Yes' when asked if you are going on a cruise. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

You will need to list all the countries you are travelling to, or alternatively, choose one of the regions that includes the countries you are travelling to. Check our travel insurance guide on regions for the further information including a list of countries covered in each region. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

The level of cover that you have depends on the type of cruise ship you are going on, and the policy you have chosen for your trip, and can include cover for:  

  • Cancellation expenses due to unexpected and unforeseen circumstances  
  • Onboard medical expenses (for Australian cruises with a medical practitioner and medical facility onboard that is not covered by Medicare or private health insurance)  
  • Transfer to medical transport to convey you to a hospital  
  • Lost, stolen or accidentally damaged luggage  
  • Travel delay expenses  
  • Special event transport expenses  
  • Theft of cash from your person while you are on the cruise ship itself. There is no cover for cash not on your person at the time they were stolen and not locked secured in a safe.   

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.   

As each individual’s circumstances are different, we will assess each claim on a case by case basis and in accordance with your specific circumstances, policy terms and Certificate of Insurance.

Depending on the type of domestic cruise you are going on, you may be able to purchase our Basics travel insurance policy which provides you with certain medical, evacuation and repatriation cover. 

If you have a medical condition, check out our Medical Conditions page for more information about medical screening for your existing medical and pregnancy conditions including information about the General Exclusions that may apply.  

However, if your cruise trip involves you paying a large deposit a few months in advance of your cruise trip, flights, on-shore excursions or a land tour, you may consider looking into our other policies, which can provide you with additional benefits including cover in case you need to unexpectedly cancel your trip due to illness, your luggage being stolen, or your flights being delayed due to severe weather. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.  

Please note: any advice is general advice only and has not taken into account your individual objectives, financial situation or needs. 

The cost of a cruise travel insurance policy depends on the type of cruise trip that you will be taking amongst other factors. 

There are many considerations in the cost of travel insurance for cruising, including but not limited to: 

  • The number of travellers, 
  • The ages of the travellers, 
  • Where the cruise is going to, 
  • The duration of the whole trip, 
  • The other types of activities that you may be planning to do: riding a motorcycle, moped or scooter, adventure sports, whether you'll be hiring a rental vehicle or bringing your bike with you, 
  • If you would like to increase the cover for your valuable items, and 
  • The type of policy you choose for your trip. 

To find out how much it would cost for a travel insurance policy for your cruise holiday, get a quote and see the options available to you. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.  

Please note: any advice is general advice only and has not taken into account your individual objectives, financial situation or needs.

For cruise ships with an on-board doctor:   

Many Australian travellers mistakenly believe that they’re automatically covered by Medicare if they’re cruising in Australian waters.   

However, Medicare card benefits may not apply on your cruise even if in domestic Australian waters unless there’s a Medicare registered doctor on-board the cruise ship, which is unlikely, as the large cruise lines aren’t usually owned by an Australian company.   

So, if a sickness or injury occurs on the cruise ship and requires medical attention, many people are surprised to find they could be charged at private rates. That’s why when taking a cruise which has a doctor on-board, you’ll find that many travellers arrange cruise travel insurance so that cover is available for their on-board medical expenses, the cost of emergency medical evacuation from the cruise ship by helicopter to the mainland and when overseas, their medical expenses.   

For cruises without an on-board doctor:   

Cruises along the Australian coast give you the advantage over an overseas cruise, as you'll be able to access Australian medical facilities. If you become seriously sick or injured during your cruise and medical treatment is not available on-board the cruise ship, cover is extended to allow for you to be evacuated to a location where Australian emergency services (including an ambulance or Royal Flying Doctor Service) can pick you up and transfer you to an Australian medical facility for treatment if you are injured or become sick. In circumstances such as these you may be able to use your Medicare card and your private health insurance to cover the medical expenses from the time you’re transferred to the ambulance or Royal Flying Doctor Service.    

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.   

Please note: any advice is general advice only and has not taken into account your individual objectives, financial situation or needs. As each individual’s circumstances are different, we will assess each claim on a case by case basis and in accordance with your specific circumstances, policy terms and Certificate of Insurance.  

If you have a Comprehensive, Snow Sports Plus, Domestic Plus or Frequent Traveller Saver policy, you may be able to claim for:  

  • Special event transport expenses to get you to the cruise on time. 
  • Travel delay expenses up to $200 for each traveller (excluding dependants) if the delay is for at least 6 hours from the time the carrier was scheduled to depart. 
  • Trip disruption expenses for any additional travel, accommodation and meal expenses you incur to get to your cruise and is covered under the policy; 

If you have a Standard Saver policy, you may be able to claim for: 

  • Trip disruption expenses for any additional travel, accommodation and meal expenses you incur to get to your cruise and is covered under the policy. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.  

If you make a claim, we will fully assess it in accordance with your policy and certificate of insurance. As everyone's circumstances, are different and we will assess each claim on a case by case basis.

If you’re combining a land tour or side trip with your cruise, our travel insurance for cruises can provide certain cover for that part of your trip too! For example, if you go on a cruise trip, take an onshore excursion and then a 3 day train journey, we can provide you with cover for both the land and sea portions of your trip on the one cruise travel insurance policy.  

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

If you’re taking multiple cruise holidays, you may have the option of purchasing a Frequent Traveller Saver travel insurance policy. This policy automatically includes cover for cruises, and you can go on as many cruise trips as you like within a 12 month period up to a specified number of days for each trip (ranging from 15, 25, 50 or 63 days) based on the options available under the policy at the time of purchase. 

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs. 

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Learn about the differences between river cruises and ocean cruises and what type of travel insurance you need for your cruise trip. 

Things you need to know

^ Price as at 27/10/2024 compared to the price calculated today for this policy.

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