For cruise ships with an on-board doctor:
Many Australian travellers mistakenly believe that they’re automatically covered by Medicare if they’re cruising in Australian waters.
However, Medicare card benefits may not apply on your cruise even if in domestic Australian waters unless there’s a Medicare registered doctor on-board the cruise ship, which is unlikely, as the large cruise lines aren’t usually owned by an Australian company.
So, if a sickness or injury occurs on the cruise ship and requires medical attention, many people are surprised to find they could be charged at private rates. That’s why when taking a cruise which has a doctor on-board, you’ll find that many travellers arrange cruise travel insurance so that cover is available for their on-board medical expenses, the cost of emergency medical evacuation from the cruise ship by helicopter to the mainland and when overseas, their medical expenses.
For cruises without an on-board doctor:
Cruises along the Australian coast give you the advantage over an overseas cruise, as you'll be able to access Australian medical facilities. If you become seriously sick or injured during your cruise and medical treatment is not available on-board the cruise ship, cover is extended to allow for you to be evacuated to a location where Australian emergency services (including an ambulance or Royal Flying Doctor Service) can pick you up and transfer you to an Australian medical facility for treatment if you are injured or become sick. In circumstances such as these you may be able to use your Medicare card and your private health insurance to cover the medical expenses from the time you’re transferred to the ambulance or Royal Flying Doctor Service.
Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.
Please note: any advice is general advice only and has not taken into account your individual objectives, financial situation or needs. As each individual’s circumstances are different, we will assess each claim on a case by case basis and in accordance with your specific circumstances, policy terms and Certificate of Insurance.