Emergency Contacts for Overseas Travel | Fast Cover

Emergency Contact

No matter where you are in the world, or what time it is, our Global Assistance Team is available 24/7 to help you.

24 Hour Emergency Assistance Numbers

For all other countries, call reverse charge +61 7 3305 7499

24 Hour Emergency Assistance Email

Email the Emergency Assistance team directly using

This email address is monitored 24 hours a day, 7 days a week.

What should I do if an incident occurs?

In the event of an incident, you should follow the guidelines below:

  1. For medical, hospitals or dental claims contact our Emergency Assistance Department as soon as practically possible.
  2. For damage, loss or theft of your personal effects or luggage, report the incident to the local authorities within 24 hours (if this is not possible, report to your hotel, airline, cruise company etc) and obtain a copy of the report.
  3. Submit a claim within 30 days of your return either:

    Submit your claim online


    Download a claim form

    Complete and email to claims@fastcover.com.au or fax to (07) 3305 7016 or post to:

    Fast Cover Travel Claims
    PO Box 162
    Toowong QLD 4066


    Call 1300 409 322

    The Claims Team will assist you through the fast and simple claims process.

Need a hand?

1300 409 322
Fax: (02) 8252 4710