How can I make a claim?
Online
The easiest and fastest way to submit a claim - simply log in with your policy number and email address to submit your claim online.
If your policy was purchased before the 21st May 2017? Submit your claim here
We hope you had an enjoyable and safe trip! If something unexpected happened, we've made it simple for you to submit your claim.
The easiest and fastest way to submit a claim - simply log in with your policy number and email address to submit your claim online.
Download and complete the relevant claim forms and send them to our Claims Team.
Medical Claims
Post
Fast Cover Claims
Locked Bag 2010
St Leonards NSW 1590
Call 1300 409 322 and our Claims Team will assist you through the fast and simple claims process
To make the claims process fast and simple, the Claims team will assess if your claim can be processed right then and there on the phone, or let you know the next steps to complete your claim, including any documentation that may be required.
Each type of travel insurance claim you make may require different supporting documentation, for example:
Email the Emergency Assistance team directly using
emergency@fastcover-assist.com.au
This email address is monitored 24 hours a day, 7 days a week.