Search FAQs
Can I submit a partially completed claim?
It’s always best to submit your claim in full with all the required documents, as this helps the Claims team assess it efficiently.
However, if you don’t have everything ready, you can save your claim online and return to complete it later. This gives you time to gather any missing information or documents before finalising your submission.
If you need help or want to discuss your claim, you can contact the Claims team directly:
Phone: 1300 409 322 (press 3 for claims)
Email: claims@fastcover.com.au
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Things you need to know
* Eligibility criteria, terms, conditions, exclusions and limits apply. Read the PDS and TMD at fastcover.com.au before buying.
⁺⁺ Duo cover applies to two travellers on the same itinerary for at least 75% of the trip, both listed on the Certificate of Insurance. No cover for Dependants. One Certificate of Insurance is issued with per-person benefit limits matching a Single policy, except for Rental Vehicle Excess. Savings reflect the cost of Duo cover compared to two Single policies. Read the PDS and TMD before buying.
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
Things you need to know
* Eligibility criteria, terms, conditions, exclusions and limits apply. Read the PDS and TMD at fastcover.com.au before buying.
⁺⁺ Duo cover applies to two travellers on the same itinerary for at least 75% of the trip, both listed on the Certificate of Insurance. No cover for Dependants. One Certificate of Insurance is issued with per-person benefit limits matching a Single policy, except for Rental Vehicle Excess. Savings reflect the cost of Duo cover compared to two Single policies. Read the PDS and TMD before buying.
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
Things you need to know
* Eligibility criteria, terms, conditions, exclusions and limits apply. Read the PDS and TMD at fastcover.com.au before buying.
⁺⁺ Duo cover applies to two travellers on the same itinerary for at least 75% of the trip, both listed on the Certificate of Insurance. No cover for Dependants. One Certificate of Insurance is issued with per-person benefit limits matching a Single policy, except for Rental Vehicle Excess. Savings reflect the cost of Duo cover compared to two Single policies. Read the PDS and TMD before buying.
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
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Travel insurance
Important information
Your policy
Blog
Popular destinations
Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.
Travel insurance
Important information
Your policy
Blog
Popular destinations
Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.
Travel insurance
Important information
Your policy
Blog
Popular destinations
Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.