Civil Unrest in Nepal

Am I covered for this event?

There is potential coverage on your policy depending on the purchase date and time of your policy. Check your Certificate of Insurance for your level of cover and the PDS for policy terms and conditions. You can download your Certificate and PDS by logging into your policy.

The situation is ongoing and if there is an escalation, we also note the below General Exclusion can be found on page 91 of the Fast Cover Travel Insurance product disclosure statement of 22 March 2025, which may apply to this event, depending on your circumstances:

To the extent permissible by law, We will not pay under any circumstances if:

16. Your claim Arises from any act of war, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be declared or not), civil war, rebellion, revolution, insurrection, civil commotion assuming the proportions of or amounting to an uprising, military or usurped power.

Check your Certificate of Insurance for your level of cover and the PDS for policy terms and conditions, as cover may not be available due to policy exclusions. You can download your Certificate and PDS by logging into your policy. We will assess each claim on a case-by-case basis.

How do I make a claim?

• Contact your airline, cruise company, tour company, travel agent or travel provider for help rescheduling or alternative travel arrangements if you are currently travelling.
• Before you submit a claim, contact your airline, cruise company, tour company, travel agent or travel provider and request a refund, credit or compensation.
• Request and keep your receipts and any other supporting documentation e.g. travel provider cancellation emails/letters. If you are claiming for additional meal, accommodation, and travel costs, please ensure you retain copies of all of your expense receipts.
• Take measures to act in a responsible way to protect yourself and do everything you can to reasonably reduce your loss as much as possible.