Why choose Fast Cover Travel Insurance

Fast Cover Travel Insurance is Australian owned and operated, with our customer service and claims teams based right here in Australia. Our claims team manages every claim locally from start to finish, so you’ll speak directly with one of our Aussie travel insurance experts, not an offshore call centre. 

With over 15 years of experience providing travel insurance, we understand how Australians travel. Our policies are designed to suit a wide range of travellers, including holidaymakers, adventurers, cruise goers, families, couples, seniors, backpackers, frequent travellers and more. 

When you travel with Fast Cover, you’ll also have access to overseas 24/7 emergency assistance, giving you support during unexpected medical emergencies overseas when you need it most. 

We offer flexible cover, optional extras, and a 25-day money-back guarantee. This means you can cancel your policy and receive a full refund within 25 days if your trip hasn’t started and you haven’t/don’t intend to make a claim or used the policy to obtain a visa or enter a country. 

Consider choosing Fast Cover travel insurance for your next trip and get a quote in minutes.

We believe in freedom. The freedom that travel inspires, the adventures that stay with you for a lifetime. We believe in the freedom to explore the world, meet its people and marvel at its beauty. 

Fast Cover embraces this freedom by changing the way something has always been done. Our goal is to make travel insurance simple and de-complicate the whole process. 

With a million things to organise before you travel, the process of buying your travel insurance should be fast and simple. Fast Cover has set out to achieve this since the time we launched in 2010 and is what we strive to deliver every day.

Fast Cover staff are passionate about travel and about helping Australians feel supported when planning their trips. The team understands the challenges that can come with travel and aims to make it easier for you to choose the right cover and understand how your policy works. 

By focusing on customer care and providing clear, straightforward information, the team is dedicated to helping travellers get the support they need before, during, and after their journey.

When you call Fast Cover, you can select the option that best matches what you need: 

•  Press 1 – Quotes or Questions 

  Speak to our team if you’d like a new quote or have general questions. Business hours are listed on our website. 

  If you’re calling outside these hours, you can email info@fastcover.com.au and we’ll respond as soon as possible. 

• Press 2 – Policy Changes or Questions 

  Contact us if you need to update or make changes to your existing policy. Business hours are listed on our website. 

  If you’re calling outside these hours, you can email info@fastcover.com.au. 

• Press 3 – Claims 

  The Claims team is available Monday to Friday, 9am to 5pm Sydney time. 

  If you’re calling outside these hours and it’s not an emergency, you can email claims@fastcover.com.au and we’ll respond as soon as possible. 

• Press 0 – Emergency Assistance 

  Available 24 hours a day, 7 days a week for urgent help while travelling. 

If you need to contact Fast Cover, our team is available to assist you depending on your situation and location. 

Below are the most convenient ways to reach us: 

For General Enquiries 

• Website: fastcover.com.au 

• Call In Australia: 1300 409 322 

• Call From Overseas: +61 2 8215 7239 

• Email: info@fastcover.com.au 

In an Emergency 24/7 

• Website: https://fastcover.com.au/emergency-contacts 

• Email: emergency@fastcover.com.au  

• Call In Australia: (02) 8320 7999 

• Call From Overseas: +61 2 8320 7999 

For Non-Emergency Claims 

• Website: fastcover.com.au/claims 

• Email: claims@fastcover.com.au 

• Call In Australia: 1300 409 322 

• Call From Overseas: +61 2 8215 7239 

The best travel insurance policy will depend on your individual travel plans, preferences, and coverage needs as well as your personal and financial circumstances. What may be “best” for one traveller could be unsuitable for another. Factors to consider among other things which might be important for you, may include your destination, trip length, the value of your bookings, any pre-existing medical conditions, and the types of activities you’ll be doing.

Rather than relying only on rankings or reviews, it’s important to compare policies based on what they cover, their benefit limits, exclusions, optional extras, and the overall value they offer for your circumstances.

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.

To buy travel insurance with Fast Cover, simply visit fastcover.com.au, enter your trip details (like dates, destination, and traveller information, etc.), and you’ll receive a personalised quote. You can then choose your preferred policy and complete the purchase online. 

If you’d like help, you can also contact our team by emailing info@fastcover.com.au or calling 1300 409 322 during business hours, and we’ll guide you through the process.