Aussie owned vs foreign-owned insurers: what’s the difference?
Fast Cover is proudly 100% Australian owned. That means:
All Fast Cover staff including customer service and claims are based in Australia
We operate under our own Australian Financial Services Licence (538708)
We don’t hide behind another company’s financial services licence
We’re bound by Australian laws and regulations
We’re aligned with Australian medical and legal expectations
Our profits stay in Australia, and we pay tax in Australia for the benefit of all Aussies
We operate here, employ here, and support Australian travellers
Not all travel insurers operate the same way
Here’s a simple comparison of how foreign-owned travel insurers may operate compared to Aussie-based Fast Cover:
Fast Cover – Aussie Owned | Foreign-owned insurer |
|---|---|
Designed for Australian travellers | May focus on multiple global markets |
Local Australia-based customer service | Off-shore call centres |
100% of claims are processed in-house in Australia | Off-shore claims processing by third party |
Australia-based business accountability | Operates under foreign parent company |
Clear, plain English communication | Corporate language may vary |
Understands Aussie travel habits | Less local travel nuance |
Our profits stay in Australia and we pay tax in Australia | Foreign-owned insurers send their profits back to their country |
Aussie owned vs foreign-owned insurers: what’s the difference?
Fast Cover is proudly 100% Australian owned. That means:
All Fast Cover staff including customer service and claims are based in Australia
We operate under our own Australian Financial Services Licence (538708)
We don’t hide behind another company’s financial services licence
We’re bound by Australian laws and regulations
We’re aligned with Australian medical and legal expectations
Our profits stay in Australia, and we pay tax in Australia for the benefit of all Aussies
We operate here, employ here, and support Australian travellers
Not all travel insurers operate the same way
Here’s a simple comparison of how foreign-owned travel insurers may operate compared to Aussie-based Fast Cover:
Fast Cover – Aussie Owned | Foreign-owned insurer |
|---|---|
Designed for Australian travellers | May focus on multiple global markets |
Local Australia-based customer service | Off-shore call centres |
100% of claims are processed in-house in Australia | Off-shore claims processing by third party |
Australia-based business accountability | Operates under foreign parent company |
Clear, plain English communication | Corporate language may vary |
Understands Aussie travel habits | Less local travel nuance |
Our profits stay in Australia and we pay tax in Australia | Foreign-owned insurers send their profits back to their country |
You’ll speak to an Aussie customer service team
Our team keep things straightforward so you can make informed decisions. No confusing corporate language. No unnecessary jargon.
Our customer service team will help you:
Get a quote for your trip details
Compare policy options and cover details
Complete a medical screening
Add optional extras to your policy
Make changes to your policy details or extend your policy
Cancel and refund your policy with our 25-day money-back guarantee if you are eligible

Of course, all policies are subject to terms, conditions, limits and exclusions. Always refer to the Product Disclosure Statement (PDS) for full details.
You’ll speak to an Aussie customer service team
Our team keep things straightforward so you can make informed decisions. No confusing corporate language. No unnecessary jargon.
Our customer service team will help you:
Get a quote for your trip details
Compare policy options and cover details
Complete a medical screening
Add optional extras to your policy
Make changes to your policy details or extend your policy
Cancel and refund your policy with our 25-day money-back guarantee if you are eligible

Of course, all policies are subject to terms, conditions, limits and exclusions. Always refer to the Product Disclosure Statement (PDS) for full details.
100% of claims are handled in Australia from start to finish
Fast Cover’s Aussie based claims team handles all claims in-house in Sydney.
When you’re dealing with unexpected events on your trip, clarity and familiarity matter.
You’ll speak to a local Aussie team member, not an offshore call centre
Our team guides travellers through the claims process step by step
No time zone confusions
Learn more about our claims process

As each individual’s circumstances are different, we will assess each claim on a case by case basis and in accordance with your specific circumstances, policy terms and Certificate of Insurance.
100% of claims are handled in Australia from start to finish
Fast Cover’s Aussie based claims team handles all claims in-house in Sydney.
When you’re dealing with unexpected events on your trip, clarity and familiarity matter.
You’ll speak to a local Aussie team member, not an offshore call centre
Our team guides travellers through the claims process step by step
No time zone confusions
Learn more about our claims process

As each individual’s circumstances are different, we will assess each claim on a case by case basis and in accordance with your specific circumstances, policy terms and Certificate of Insurance.
Access to Aussie-based 24/7 emergency medical assistance
Medical emergencies can happen anywhere, even on holidays. We’re here to help with Aussie based support when you need it most.
Depending on your situation, Fast Cover’s Australia-based Emergency Medical Assistance team may be able to assist you during unexpected medical emergencies overseas by:
Locating and arranging overseas medical treatment or hospital admission
Coordinating approved medical evacuation or repatriation
Providing guidance on accessing local medical support services
See how our 24/7 EA team can help you

Access to Aussie-based 24/7 emergency medical assistance
Medical emergencies can happen anywhere, even on holidays. We’re here to help with Aussie based support when you need it most.
Depending on your situation, Fast Cover’s Australia-based Emergency Medical Assistance team may be able to assist you during unexpected medical emergencies overseas by:
Locating and arranging overseas medical treatment or hospital admission
Coordinating approved medical evacuation or repatriation
Providing guidance on accessing local medical support services
See how our 24/7 EA team can help you

We understand how Australians travel
With over 15 years providing travel insurance for Aussie travellers, we know that Australians don’t just holiday, we explore the world through different kinds of travel.
We take long-haul flights to Europe
We head to Bali for quick getaways
We cruise through the Pacific
We ski in Japan
We backpack across continents
We tick off our adventure bucket list
Travel insurance isn’t a one-size -fits-all. We design our policy options and optional extras with a wide range of Aussie travellers in mind.
We understand how Australians travel
With over 15 years providing travel insurance for Aussie travellers, we know that Australians don’t just holiday, we explore the world through different kinds of travel.
We take long-haul flights to Europe
We head to Bali for quick getaways
We cruise through the Pacific
We ski in Japan
We backpack across continents
We tick off our adventure bucket list
Travel insurance isn’t a one-size -fits-all. We design our policy options and optional extras with a wide range of Aussie travellers in mind.
In a foreign country, it’s hard to know who to call, where to go, or who to trust. With Fast Cover’s International travel insurance policies, you get access to experienced teams who can guide you to the right care quickly. When you're injured overseas, speed and local knowledge can make all the difference.
In a foreign country, it’s hard to know who to call, where to go, or who to trust. With Fast Cover’s International travel insurance policies, you get access to experienced teams who can guide you to the right care quickly. When you're injured overseas, speed and local knowledge can make all the difference.
In a foreign country, it’s hard to know who to call, where to go, or who to trust. With Fast Cover’s International travel insurance policies, you get access to experienced teams who can guide you to the right care quickly. When you're injured overseas, speed and local knowledge can make all the difference.












