Australian travel insurance

Aussie owned vs foreign-owned insurers: what’s the difference?

Fast Cover is proudly 100% Australian owned. That means: 

• All Fast Cover staff including customer service and claims are based in Australia 

• We operate under our own Australian Financial Services Licence (538708) 

• We don’t hide behind another company’s financial services licence  

• We’re bound by Australian laws and regulations 

• We’re aligned with Australian medical and legal expectations 

• Our profits stay in Australia, and we pay tax in Australia for the benefit of all Aussies 

• We operate here, employ here, and support Australian travellers
  

This table and other figures provided are based on publicly available and third-party data believed to be accurate at the time of compilation. Ownership structures may be complex and subject to change (including mergers, acquisitions, restructures, or shareholding changes), and no representation or warranty is given as to accuracy, reliability, or currency. Some figures may be an indicative estimate derived from the insurers included in this table and the methodology applied, and are not a definitive measure of the Australian travel insurance market. This material is for general informational purposes only and does not constitute legal, financial, or professional advice. Users should undertake independent verification and seek appropriate professional advice before relying on this information. To the maximum extent permitted by law, any liability for any loss or damage arising from reliance on this information is not applicable.

You’ll speak to an Aussie customer service team

Our team keep things straightforward so you can make informed decisions. No confusing corporate language. No unnecessary jargon. 

Our customer service team will help you: 

• Get a quote for your trip details 

• Compare policy options and cover details 

• Complete a medical screening 

• Add optional extras to your policy 

• Make changes to your policy details or extend your policy 

• Cancel and refund your policy with our 25-day money-back guarantee if you are eligible

100% of claims are handled in Australia from start to finish

Fast Cover’s Aussie based claims team handles all claims in-house in Sydney.  

When you’re dealing with unexpected events on your trip, clarity and familiarity matter. 

• You’ll speak to a local Aussie team member, not an offshore call centre 

• Our team guides travellers through the claims process step by step 

• No time zone confusions

Learn more about our claims process

Access to Aussie-based 24/7 emergency medical assistance

Medical emergencies can happen anywhere, even on holidays. We’re here to help with Aussie based support when you need it most.

Depending on your situation, Fast Cover’s Australia-based Emergency Medical Assistance team may be able to assist you during unexpected medical emergencies overseas by:

• Locating and arranging overseas medical treatment or hospital admission

• Coordinating approved medical evacuation or repatriation

• Providing guidance on accessing local medical support services

See how our 24/7 EA team can help you

We understand how Australians travel

With over 15 years providing travel insurance for Aussie travellers, we know that Australians don’t just holiday, we explore the world through different kinds of travel.

• We take long-haul flights to Europe 

• We head to Bali for quick getaways 

• We cruise through the Pacific 

• We ski in Japan 

• We backpack across continents 

• We tick off our adventure bucket list

Trave insurance isn’t a one-size -fits-all. We design our policy options and optional extras with a wide range of Aussie travellers in mind.