Fast Cover travel insurance launched in 2010 with Allianz as their underwriter. Allianz Global Assistance was the underwriter of all policies, provided specialist emergency medical assistance, managed and settled claims for all travellers who purchased a policy with Fast Cover travel insurance until 20th May 2017. From 21st May 2017, Fast Cover travel insurance changed their underwriter to the Hollard Insurance Company who now underwrite all policies and manage the assessment and payment of all claims on their behalf.
A multinational insurance company with a history spanning over 120 years. Allianz was founded in Berlin, Germany in 1890 and was originally a transport and accident insurer.
Allianz was launched in Australia in 1983 as Worldcare, joined the Allianz group under the name of Mondial Assistance in 2001, and later rebranded to Allianz Global Assistance. In 2017, they joined with their sister companies Global Automotive and Allianz Worldwide to become known as Allianz Partners.
Allianz Partners provides assistance services worldwide and has 16,097 employees in 35 countries. These employees together manage over 40 million cases per year and use 70 languages!
Allianz Partners is 100% owned by Allianz SE. Allianz SE is based in Munich, Germany and is the world’s largest diversified insurance company. Together with its subsidiaries, Allianz SE’s products and services include insurance and financial products, as well as advisory services.
Allianz travel insurance provides travellers with different types of insurance for their travel:
Allianz’s travel insurance policies have a list of pre-existing medical conditions which they may be able to cover you for. You can view the list of Allianz’s travel insurance pre-existing medical conditions in their Product Disclosure Statement.
If you have a pre-existing medical condition which is not on the Allianz travel health insurance list, and wish to be covered for the pre-existing medical condition, you may still get cover for it from a number of insurers who can screen for pre-existing medical conditions.
If you had a policy with Fast Cover which was underwritten by Allianz, you can download and view the relevant Product Disclosure Statement if you wish to find out more about your policy benefits.
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Policy Purchase Dates |
PDS download links |
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22nd January 2016 - 20th May 2017 |
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15th July 2013 - to 22nd January 2016 |
If you wish to contact Allianz travel insurance, you can contact them by:
If you have an Allianz insurance travel policy and have an emergency or require assistance, you can contact the Allianz global assistance team on the following 24 Hour Emergency Assistance Numbers:
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Australia |
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Canada
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China (North)
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China (South)
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France
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Germany
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Greece
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Hong Kong
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India
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Indonesia
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Italy
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Japan
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Malaysia
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Netherlands
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New Zealand
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Singapore
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Spain
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Switzerland
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Thailand
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United Kingdom
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United States
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All other countries |
call reverse charge +61 7 3305 7499 |
If you are unable to call the Emergency Assistance team, you can email them directly on medical@allianz-assistance.com.au. This email address is monitored 24 hours a day, 7 days a week.
Major events reported in the mass media like natural disasters, strikes or civil protests may affect the cover that you have. Once these events occur, they are considered “Known events” and any policies purchased after that date may be affected.
Allianz issues travel alerts, which advises travellers of these major events, and how your travel insurance policy may be affected.
While we always suggest that claims should be submitted as early as possible, there’s no time limit to when you can submit a travel insurance claim. Naturally, you’re still required to substantiate your claim with the relevant supporting documentation.
While Fast Cover is no longer underwritten by Allianz, you can still submit a claim if you have had a policy with Fast Cover and the policy was underwritten by Allianz.
If your travel insurance policy was underwritten by Allianz, you can make a claim in 3 ways:
Fast Cover Travel Claims
PO Box 162
Toowong QLD 4066
Make sure that you have the relevant documentation, including receipts, invoices, doctors and police reports, to support your claim.
If your policy is underwritten by Hollard, you should submit your claim here.
Apart from Allianz travel insurance, Allianz also provide the following insurance products:
Reading reviews left by other travellers can be helpful when you are trying to look for a travel insurance policy for your trip.
You can find Allianz travel insurance reviews on their website and in many review sites, including:
https://www.allianzpartners.com.au/allianz-global-assistance-renews-fast-cover-contract
https://insurancenews.com.au/corporate/allianz-and-fast-cover-renew-tie-up
https://en.wikipedia.org/wiki/Allianz
https://www.allianz.com.au/about-us
https://www.allianzpartners.com.au/travel-insurance
To work out what is covered and if you should purchase a policy from Allianz travel insurance, you should read their Product Disclosure Statement (PDS) to see whether the Allianz travel insurance products are suitable for the type of trip that you’re taking.
You should also check out Allianz travel insurance reviews left by other travellers on the Allianz website, and external review websites like Product Review and Trustpilot.
You should contact Allianz to discuss purchasing a ski policy with them:
^ Price as at 20/03/2024 compared to the price calculated today for this policy.
* See Product Disclosure Statement for full terms and conditions and exclusions and limits that apply.