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Travel Insurance Reviews

Want to know more about a travel insurance policy before you purchase? Reviews are a good way to find out more!

Travel Insurance Reviews 

Trying to decide which travel insurance company to choose is an important step when planning your holiday.

When it comes to picking the right insurer you want to make sure they’ll be there when things go wrong. One of the best ways to help you choose the travel insurer for you is by reading past travellers real life experiences.

Reading travel insurance reviews is one of the best ways to help identify who may be the best company for you and avoid any potential issues down the track.

Why should you read customer reviews?

There are numerous travel insurance policies to choose from. Reading customer reviews is one way to find out more about the experiences of travellers who have purchased a policy from the travel insurance company you are considering. You can find out where their strengths and weaknesses lie and identify potential difficulties.

For example, you can find out how easy it is to purchase a policy, update or change your details, communicate with staff, or submit a claim.

What travel insurance review websites should you trust?

Finding honest reviews may sound like hard work, but there are many websites on the internet which provide a platform for travellers to tell their travel insurance stories.

After speaking to your family and friends to see if there's any sites or forums they recommend, try searching for the travel insurance providers you’re considering and you’ll most likely find a stack of reviews amongst the results.

Product Review is one site which has collected a vast number of reviews on different insurance companies.

Mozo is another community site with lots of customer reviews.

Trust Pilot is another trusted review site and even used by Google to determine which websites appear at the top of search results.

Some things you should keep in mind before you buy:

1. Do your research
The more reviews you read, the better you may understand whether a travel insurance company is the right one for you.

Make sure to read comments rather than just looking at how people have rated a travel insurance company. Traveller’s comments can give insights into the traveller's dealings with the insurer and the nature of their feedback, whether good or bad. Some reviewers may have left a bad review, only to update their review by commenting on their original post after their issue was solved.

2. The cheapest is not always the best
Remember to compare the different benefits and exclusions of each policy, not just the prices. The cheaper the price, the more exclusions the policy probably has! This is fine if you're only looking for basic cover, but can also end up costing you more in the long run!

Be sure to check that the policy has cover for the things you may need during your travels, and not just the lowest price.

Where can I read published reviews for Fast Cover?

Don’t just take our word for it, we have also received many positive reviews from happy travellers.

Check out the reviews we have on independent review websites like Product Review and Trust Pilot to see how our performance compares to other travel insurance companies.


★★★★ 4 out of 5, reviewed on Sep 14, 2018

I'm always travelling and I'm constantly changing travel insurance companies as they tend to become greedy and increase their premiums. This company is the latest I've used and I like it the most of the half dozen I've used over the years. Firstly, it's one of the cheapest.


Quick and easy, great service

★★★★★ 5 out of 5, reviewed on Sep 16, 2018

This is the 3rd time I have used fast cover. Quick, professional service. Used personal details on file from previous policies so was extra quick to organise.


Very easy to use and quick service from call desk personnel.

★★★★★ 5 out of 5, reviewed on Sep 20, 2018

This is the fifth time I have used Fast Cover and have always found it to be efficient and easy to navigate.


Recommend the Travel Insurance

★★★★★ 5 out of 5, reviewed on Sep 18, 2018

We are frequent cruisers having our 10th cruise this year and have used Fast Cover for all of them - we love that fast cover can be processed quickly online and love the emails offering a repeat customer discount - this time I received 10% on my family policy - we travel in under a months time and I purchased our policy yesterday - very happy!

Meg B.


Extremely helpful

★★★★★ 5 out of 5, reviewed on Sep 17, 2018

I have only used FastCover Travel Insurance company once and found them to be very fast at processing our claim.

Srs. W


Amazing Customer Service 

★★★★★ 5 out of 5, reviewed on Sep 16, 2018

I used Fastcover for the first time this year and they have honestly been the best in terms of customer service. A couple of times while I was away I had questions about what to do in a situation (smashed phone, cancelled train) and I always had someone responding to me almost instantly. Fantastic and very fast claim processing too!



Peace of mind for senior travellers

As a senior traveller Fast Cover gave me peace of mind. Staff were most helpful & I was agreeably surprised at reasonable premium. I have already & will continue to recommend this product.

10/10 - Averil (Review published on Mozo)


Very good customer service

Chose the wrong check box. Contacted Sally at Fast Cover and she was very helpful. In fact I was given a $30 refund. I have already given details to one of my workmates.

10/10 - Theo (Review published on Compare Travel Insurance)


My claim was paid in full

I had to make a very large claim ($12,000USD) and fast cover were brilliant. Right from when I was admitted to hospital they were friendly, reassuring - and even had stern words to an unhelpful nurse for me! My claim was paid in full, they were great to deal with, really genuinely caring and funny!

★★★★★ - AJ (Review published on Google Plus)


I have always found your staff to be very helpful. Fast Cover is also very competitive. I had to change dates on one of the policies and was able to do so with no trouble.

★★★★★ - Mike (Review published on Google Plus)


Claims Reviews

My husband & I appreciate your assistance through the claims process. We will not hesitate to recommend Fast Cover to others.

Lisa, Wagga Wagga NSW


Thanks for your help, its appreciated!

Shawn, Angaston SA


Thank you so much for your fast and professional response during this entire process. I am extremely pleased with the service and will 100% be using the company in any future travels. Thanks again.

Aaron, Dianella WA


Thanks for processing the partial claims so quickly. Mum is being discharged from hospital tomorrow (Tuesday), where I’ll be taking over FT “nursing duties”.

Louise, Edgewater WA


Thank you for processing my request. I greatly appreciate the $114.45 reimbursement. Harry is recovering slowly from the infection. We are planning another trip in the New
Year and shall certainly call upon your company to arrange Travel Insurance. Thank you for your assistance. I wish there were more people in your type of business that are so polite and understanding... a very rare occurrence in this competitive world!

Noele, Ningi QLD


Thank you for the prompt and efficient handling of this claim. I will certainly be recommending Fast Cover to my friends and family and will be using your services in the future. The sign up procedure was also very fast and efficient. 

Mark, Theodore ACT


Thanks for your prompt action with my claim. Appreciate your help. This is the second time I have used Fast Cover in the last three months for overseas trips after being recommended by a friend. After experiencing the ease of purchasing and now the fast easy claiming side I will continue to use and recommend Fast Cover.

Andrew, Youngtown TAS


The above reviews were selected by Fast Cover on 24/09/18 from reviews published on, and The reviews chosen may not  be representative of all reviews left about Fast Cover on these websites.

Where can I write a review about Fast Cover?

We love hearing from our travellers!

Just click any of the links below to post a public review:

You can also contact us directly at if you have any questions or concerns.







Things you need to know
* See Product Disclosure Statement for full terms and conditions and exclusions and limits that apply. For travellers aged 80 and over, additional terms and conditions, limits and excesses apply.
^ For travellers aged 80 - 89, additional terms and conditions apply.
# Available with our Comprehensive policies only.
** No cover is provided for pregnancy, childbirth or related complications unless it is a single, uncomplicated pregnancy up to and including 23 weeks. In any event we will not pay medical expenses for regular antenatal care, childbirth at any gestation or care of the newborn child. Complications mean any secondary diagnosis occurring prior to, during the course of, concurrent with, or as a result of the pregnancy, which may adversely affect the pregnancy outcome.
+ Statistics based on 'Travel by Australians' quarterly report for June 2013, 'Tourism Industry Facts & Figures at a Glance' September 2012, Cruise Industry Source Market Report: Australia 2013 and Fast Cover Customers.
2 5% saving is based on the cost of a Duo policy versus the cost of two single policies. Excess reduction discount based on excess reduction cost under a Duo policy versus cost under two single policies. Duo policies do not provide cover for any dependent children.
3 Children or dependants under 21 years old and not in full time employment covered for free when travelling with an insured adult. Excludes Duo policies.
4 Price based on an 18 day Basics policy to Pacific region for Single traveller aged 50 years old or younger with $200 excess.
5 Additional terms and conditions, limits and excesses apply to travellers aged 80-89.
6 Must be accompanied by a professional instructor or guide.