sub-limits:
Your accommodation and travel expenses are covered if you’re too sick to continue on your travels. We'll even cover the travel and accommodation costs of a relative or travelling companion to be with you too if the situation requires it.
Applies to:
If you have an unexpected family emergency back home and need to return, we'll pay for the extra cost of returning home to be with them. And depending on the circumstances, we'll cover the cost for you to resume your holiday.
Applies to:
Things happen. There may be a strike in the country you're visiting, or bad weather stops you from being able to continue your travels. You may lose your passport or your home is affected by a natural disaster. We'll help you with the extra expenses to get you home.
Applies to:
*See Product Disclosure Statement (PDS) for full terms, conditions, limits and exclusions that apply.
Benefit limits shown are for Single and Duo (per person) policies. Family policy benefit limits apply for the whole family and are double the corresponding benefit limit under a Single policy, except for certain benefits – please refer to the table of benefits in the PDS for full details.
Medical Benefits |
Basics | Domestic Plus | Standard Saver | Comprehensive | Snow Sports Plus | Frequent Traveller Saver |
|---|---|---|---|---|---|---|
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
Unlimited | ––– | Unlimited | Unlimited | Unlimited | Unlimited |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
$40,000 | ––– | $40,000 | $40,000 | $40,000 | ––– |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
$30,000 | ––– | $30,000 | $30,000 | $30,000 | ––– |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
Unlimited $40,000 |
––– | Unlimited $40,000 |
Unlimited $40,000 |
Unlimited $40,000 |
––– |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
Unlimited $30,000 |
––– | Unlimited $30,000 |
Unlimited $30,000 |
Unlimited $30,000 |
––– |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
$40,000 $30,000 |
––– | $40,000 $30,000 |
$40,000 $30,000 |
$40,000 $30,000 |
––– |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas Emergency Medical & Hospital Expenses^ |
Unlimited | ––– | Unlimited | Unlimited | Unlimited | Unlimited |
|
Overseas Emergency Medical & Hospital Expenses^ |
$40,000 | ––– | $40,000 | $40,000 | $40,000 | $40,000 |
|
Overseas Emergency Medical & Hospital Expenses^ |
$30,000 | ––– | $30,000 | $30,000 | $30,000 | $30,000 |
|
Overseas Emergency Medical & Hospital Expenses^ |
Unlimited $40,000 |
––– | Unlimited $40,000 |
Unlimited $40,000 |
Unlimited $40,000 |
Unlimited $40,000 |
|
Overseas Emergency Medical & Hospital Expenses^ |
Unlimited $30,000 |
––– | Unlimited $30,000 |
Unlimited $30,000 |
Unlimited $30,000 |
––– |
|
Overseas Emergency Medical & Hospital Expenses^ |
$40,000 $30,000 |
––– | $40,000 $30,000 |
$40,000 $30,000 |
$40,000 $30,000 |
––– |
|
Overseas Emergency Dental |
$500 | ––– | $750 | $1,000 | $1,000 | $1,000 |
|
Overseas Emergency Evacuation |
Unlimited | ––– | Unlimited | Unlimited | Unlimited | Unlimited |
|
Overseas Emergency Evacuation |
$40,000 | ––– | $40,000 | $40,000 | $40,000 | $40,000 |
|
Overseas Emergency Evacuation |
$30,000 | ––– | $30,000 | $30,000 | $30,000 | $30,000 |
|
Overseas Emergency Evacuation |
Unlimited $40,000 |
––– | Unlimited $40,000 |
Unlimited $40,000 |
Unlimited $40,000 |
Unlimited $40,000 |
|
Overseas Emergency Evacuation |
Unlimited $30,000 |
––– | Unlimited $30,000 |
Unlimited $30,000 |
Unlimited $30,000 |
––– |
|
Overseas Emergency Evacuation |
$40,000 $30,000 |
––– | $40,000 $30,000 |
$40,000 $30,000 |
$40,000 $30,000 |
––– |
|
Overseas Hospital Cash Payment^ sub-limits: |
––– | ––– | ––– | $5,000 | $5,000 | $5,000 |
|
Daily Limit (per person) |
$50 | $50 | $50 | |||
|
Accidental Death sub-limits: |
––– | $25,000 | ––– | $25,000 | $25,000 | $25,000 |
|
Death of a Dependant (per Dependant) |
$5,000 | $5,000 | $5,000 | $5,000 | ||
|
Permanent Disability^ sub-limits: |
––– | ––– | ––– | $25,000 | $25,000 | $25,000 |
|
Permanent Disability of a Dependant (per Dependant) |
$5,000 | $5,000 | $5,000 | $5,000 | ||
|
Loss of Income^ sub-limits: |
––– | $10,000 | ––– | $10,000 | $10,000 | $10,000 |
|
Weekly Limit (per person) - up to 25 weeks |
$400 | $400 | $400 |
Financial Benefits |
Basics | Domestic Plus | Standard Saver | Comprehensive | Snow Sports Plus | Frequent Traveller Saver |
|---|---|---|---|---|---|---|
|
Trip Cancellation Expenses sub-limits: |
––– | Unlimited | $15,000 | Unlimited | Unlimited | Unlimited |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $2,000 | $2,000 | |
|
Trip Cancellation Expenses sub-limits: |
––– | $40,000 | $15,000 | $40,000 | ––– | ––– |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $1,500 | $1,500 | |
|
Trip Cancellation Expenses sub-limits: |
––– | $30,000 | $15,000 | $30,000 | ––– | ––– |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $1,500 | $1,500 | |
|
Trip Cancellation Expenses Travellers Aged 80 to 89:sub-limits: |
––– | Unlimited $40,000 |
Unlimited $15,000 |
Unlimited $40,000 |
––– | ––– |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $1,500 | $1,500 | |
|
Trip Cancellation Expenses Travellers Aged 90 and above:sub-limits: |
––– | Unlimited $30,000 |
Unlimited $15,000 |
Unlimited $30,000 |
––– | ––– |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $1,500 | $1,500 | |
|
Trip Cancellation Expenses Travellers Aged 80 to 89:Travellers Aged 90 and above:sub-limits: |
––– | $40,000 $30,000 |
$15,000 $15,000 |
$40,000 $30,000 |
––– | ––– |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $1,500 | $1,500 | |
|
Personal Liability |
$1,000,000 | $5,000,000 | $2,500,000 | $5,000,000 | $5,000,000 | $5,000,000 |
|
Trip Disruption Expenses sub-limits: |
––– | $50,000 | $30,000 | $50,000 | $50,000 | $50,000 |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $2,000 | $2,000 | |
|
Trip Resumption Expenses |
$3,000 | $3,000 | $3,000 | $3,000 | $3,000 | |
|
Luggage & Personal Effects sub-limits: |
Optional | $7,500 | $5,000 | $10,000 | $10,000 | $10,000 |
|
Personal computers,video recorders or cameras (per item) |
$3,000 | $3,000 | $3,000 | $3,000 | $3,000 | $3,000 |
|
Mobile phones and tablets (per item) |
$1,000 | $1,000 | $1,000 | $1,000 | $1,000 | $1,000 |
|
All other unspecified items (per item) |
$750 | $750 | $750 | $750 | $750 | $750 |
|
Luggage and Personal Effects stolen from a Locked Storage Compartment of an unoccupied vehicle during daylight hours |
$2,000 | $2,000 | $2,000 | $2,000 | $2,000 | $2,000 |
|
Passports, Credit Cards & Credit Card Fraud^ |
––– | ––– | $2,000 | $5,000 | $5,000 | $5,000 |
|
Alternative Transport Expenses |
––– | $5,000 | ––– | $5,000 | $5,000 | $5,000 |
|
Rental Vehicle Excess sub-limits: |
––– | $5,000 | Optional | Optional | Optional | Optional |
|
Return of Rental Vehicle |
$500 | $500 | $500 | $500 | $500 | |
|
Travel Delay Expenses sub-limits: |
––– | $2,000 | ––– | $2,000 | $2,000 | $2,000 |
|
Daily Limit (per person) (we will pay up to $200 for each full 24 hours beyond the initial 6 hour delay) |
$200 | $200 | $200 | $200 | ||
|
Delay of Luggage and Personal Effects^ |
––– | ––– | ––– | $500 | $500 | $500 |
|
Theft of Cash^ |
––– | ––– | ––– | $250 | $250 | $250 |
Snow Sports Benefits |
Basics | Domestic Plus | Standard Saver | Comprehensive | Snow Sports Plus | Frequent Traveller Saver |
|---|---|---|---|---|---|---|
|
Snow Sport Equipment |
––– | $1,500 | ––– | ––– | $1,500 | ––– |
|
Snow Equipment Replacement Hire |
––– | $1,500 | ––– | ––– | $1,500 | ––– |
|
Snow Prepaid Expenses |
––– | $750 | ––– | ––– | $750 | ––– |
|
Snow Resort Closure sub-limits: |
––– | $1,000 | ––– | ––– | $1,000 | ––– |
|
Daily Limit (per person) |
$100 | $100 |
Please note: This is only a summary of benefits. Exclusions and sub-limits apply to each cover type. Benefit limits shown are for Single and Duo (per person) policies. Family policy benefit limits apply for the whole family and are double the corresponding benefit limit under a Single policy, except for certain benefits - please refer to the Product Disclosure Statement for full details. ^ Cover under these Benefits are excluded while travelling within Australia.
Medical Benefits |
Basics | Domestic Plus | Standard Saver | Comprehensive | Snow Sports Plus | Frequent Traveller Saver |
|---|---|---|---|---|---|---|
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
Unlimited | ––– | Unlimited | Unlimited | Unlimited | Unlimited |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
$40,000 | ––– | $40,000 | $40,000 | $40,000 | ––– |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
$30,000 | ––– | $30,000 | $30,000 | $30,000 | ––– |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
Unlimited $40,000 |
––– | Unlimited $40,000 |
Unlimited $40,000 |
Unlimited $40,000 |
––– |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
Unlimited $30,000 |
––– | Unlimited $30,000 |
Unlimited $30,000 |
Unlimited $30,000 |
––– |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas 24/7 Emergency Medical Assistance^ sub-limits: |
$40,000 $30,000 |
––– | $40,000 $30,000 |
$40,000 $30,000 |
$40,000 $30,000 |
––– |
|
Funeral/cremation Overseas and/or bringing your remains home (per person) |
$15,000 | $15,000 | $15,000 | $15,000 | $15,000 | |
|
Overseas Emergency Medical & Hospital Expenses^ |
Unlimited | ––– | Unlimited | Unlimited | Unlimited | Unlimited |
|
Overseas Emergency Medical & Hospital Expenses^ |
$40,000 | ––– | $40,000 | $40,000 | $40,000 | $40,000 |
|
Overseas Emergency Medical & Hospital Expenses^ |
$30,000 | ––– | $30,000 | $30,000 | $30,000 | $30,000 |
|
Overseas Emergency Medical & Hospital Expenses^ |
Unlimited $40,000 |
––– | Unlimited $40,000 |
Unlimited $40,000 |
Unlimited $40,000 |
Unlimited $40,000 |
|
Overseas Emergency Medical & Hospital Expenses^ |
Unlimited $30,000 |
––– | Unlimited $30,000 |
Unlimited $30,000 |
Unlimited $30,000 |
––– |
|
Overseas Emergency Medical & Hospital Expenses^ |
$40,000 $30,000 |
––– | $40,000 $30,000 |
$40,000 $30,000 |
$40,000 $30,000 |
––– |
|
Overseas Emergency Dental |
$500 | ––– | $750 | $1,000 | $1,000 | $1,000 |
|
Overseas Emergency Evacuation |
Unlimited | ––– | Unlimited | Unlimited | Unlimited | Unlimited |
|
Overseas Emergency Evacuation |
$40,000 | ––– | $40,000 | $40,000 | $40,000 | $40,000 |
|
Overseas Emergency Evacuation |
$30,000 | ––– | $30,000 | $30,000 | $30,000 | $30,000 |
|
Overseas Emergency Evacuation |
Unlimited $40,000 |
––– | Unlimited $40,000 |
Unlimited $40,000 |
Unlimited $40,000 |
Unlimited $40,000 |
|
Overseas Emergency Evacuation |
Unlimited $30,000 |
––– | Unlimited $30,000 |
Unlimited $30,000 |
Unlimited $30,000 |
––– |
|
Overseas Emergency Evacuation |
$40,000 $30,000 |
––– | $40,000 $30,000 |
$40,000 $30,000 |
$40,000 $30,000 |
––– |
|
Overseas Hospital Cash Payment^ sub-limits: |
––– | ––– | ––– | $5,000 | $5,000 | $5,000 |
|
Daily Limit (per person) |
$50 | $50 | $50 | |||
|
Accidental Death sub-limits: |
––– | $25,000 | ––– | $25,000 | $25,000 | $25,000 |
|
Death of a Dependant (per Dependant) |
$5,000 | $5,000 | $5,000 | $5,000 | ||
|
Permanent Disability^ sub-limits: |
––– | ––– | ––– | $25,000 | $25,000 | $25,000 |
|
Permanent Disability of a Dependant (per Dependant) |
$5,000 | $5,000 | $5,000 | $5,000 | ||
|
Loss of Income^ sub-limits: |
––– | $10,000 | ––– | $10,000 | $10,000 | $10,000 |
|
Weekly Limit (per person) - up to 25 weeks |
$400 | $400 | $400 |
Financial Benefits |
Basics | Domestic Plus | Standard Saver | Comprehensive | Snow Sports Plus | Frequent Traveller Saver |
|---|---|---|---|---|---|---|
|
Trip Cancellation Expenses sub-limits: |
––– | Unlimited | $15,000 | Unlimited | Unlimited | Unlimited |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $2,000 | $2,000 | |
|
Trip Cancellation Expenses sub-limits: |
––– | $40,000 | $15,000 | $40,000 | ––– | ––– |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $1,500 | $1,500 | |
|
Trip Cancellation Expenses sub-limits: |
––– | $30,000 | $15,000 | $30,000 | ––– | ––– |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $1,500 | $1,500 | |
|
Trip Cancellation Expenses Travellers Aged 80 to 89:sub-limits: |
––– | Unlimited $40,000 |
Unlimited $15,000 |
Unlimited $40,000 |
––– | ––– |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $1,500 | $1,500 | |
|
Trip Cancellation Expenses Travellers Aged 90 and above:sub-limits: |
––– | Unlimited $30,000 |
Unlimited $15,000 |
Unlimited $30,000 |
––– | ––– |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $1,500 | $1,500 | |
|
Trip Cancellation Expenses Travellers Aged 80 to 89:Travellers Aged 90 and above:sub-limits: |
––– | $40,000 $30,000 |
$15,000 $15,000 |
$40,000 $30,000 |
––– | ––– |
|
Travel Agents Cancellation Fees |
$1,500 | $1,500 | $1,500 | $1,500 | $1,500 | |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $1,500 | $1,500 | |
|
Personal Liability |
$1,000,000 | $5,000,000 | $2,500,000 | $5,000,000 | $5,000,000 | $5,000,000 |
|
Trip Disruption Expenses sub-limits: |
––– | $50,000 | $30,000 | $50,000 | $50,000 | $50,000 |
|
Relatives with a Pre-existing Medical Condition |
$2,000 | $2,000 | $2,000 | $2,000 | $2,000 | |
|
Trip Resumption Expenses |
$3,000 | $3,000 | $3,000 | $3,000 | $3,000 | |
|
Luggage & Personal Effects sub-limits: |
Optional | $7,500 | $5,000 | $10,000 | $10,000 | $10,000 |
|
Personal computers,video recorders or cameras (per item) |
$3,000 | $3,000 | $3,000 | $3,000 | $3,000 | $3,000 |
|
Mobile phones and tablets (per item) |
$1,000 | $1,000 | $1,000 | $1,000 | $1,000 | $1,000 |
|
All other unspecified items (per item) |
$750 | $750 | $750 | $750 | $750 | $750 |
|
Luggage and Personal Effects stolen from a Locked Storage Compartment of an unoccupied vehicle during daylight hours |
$2,000 | $2,000 | $2,000 | $2,000 | $2,000 | $2,000 |
|
Passports, Credit Cards & Credit Card Fraud^ |
––– | ––– | $2,000 | $5,000 | $5,000 | $5,000 |
|
Alternative Transport Expenses |
––– | $5,000 | ––– | $5,000 | $5,000 | $5,000 |
|
Rental Vehicle Excess sub-limits: |
––– | $5,000 | Optional | Optional | Optional | Optional |
|
Return of Rental Vehicle |
$500 | $500 | $500 | $500 | $500 | |
|
Travel Delay Expenses sub-limits: |
––– | $2,000 | ––– | $2,000 | $2,000 | $2,000 |
|
Daily Limit (per person) (we will pay up to $200 for each full 24 hours beyond the initial 6 hour delay) |
$200 | $200 | $200 | $200 | ||
|
Delay of Luggage and Personal Effects^ |
––– | ––– | ––– | $500 | $500 | $500 |
|
Theft of Cash^ |
––– | ––– | ––– | $250 | $250 | $250 |
Snow Sports Benefits |
Basics | Domestic Plus | Standard Saver | Comprehensive | Snow Sports Plus | Frequent Traveller Saver |
|---|---|---|---|---|---|---|
|
Snow Sport Equipment |
––– | $1,500 | ––– | ––– | $1,500 | ––– |
|
Snow Equipment Replacement Hire |
––– | $1,500 | ––– | ––– | $1,500 | ––– |
|
Snow Prepaid Expenses |
––– | $750 | ––– | ––– | $750 | ––– |
|
Snow Resort Closure sub-limits: |
––– | $1,000 | ––– | ––– | $1,000 | ––– |
|
Daily Limit (per person) |
$100 | $100 |
Please note: This is only a summary of benefits. Exclusions and sub-limits apply to each cover type. Benefit limits shown are for Single and Duo (per person) policies. Family policy benefit limits apply for the whole family and are double the corresponding benefit limit under a Single policy, except for certain benefits - please refer to the Product Disclosure Statement for full details. ^ Cover under these Benefits are excluded while travelling within Australia.
Thank you. A Travel Insurance Specialist will answer your question shortly.