New Zealand Travel Guide

Travelling to New Zealand from Australia? Read Fast Cover's New Zealand Travel Guide to learn practical tips to help you prepare for your trip to New Zealand.

New Zealand Travel Guide

Travelling to New Zealand could be the most spectacular journey. Whether you're visiting the stunning landscapes of Queenstown, experiencing Māori culture in Rotorua, or exploring the vibrant cities of Auckland and Wellington, getting well-prepared is the foundation for a seamless and enjoyable travel experience. If you're travelling to New Zealand from Australia, Fast Cover's New Zealand travel guide provides essential travel advice and requirements, safety tips, and practical information to help you plan your trip and navigate this beautiful country. 

Any advice is general advice only and doesn't consider your personal circumstances.

New Zealand Travel Advice Level Explained

Concerns about safety in New Zealand? Even though New Zealand is a well-liked destination for Australian travellers, it's always wise to stay informed about any travel advisories or travel alerts when planning your trip.

Travel Advisories

Before leaving for your trip, make sure to check the latest travel advice for New Zealand on the Australian Government's Smartraveller website for up-to-date travel advisories 

Travel Alerts

Fast Cover also monitors travel conditions and issues timely travel alerts to keep our customers informed and updated on situations that may impact their travel to New Zealand 

Learn more about how to choose a safe travel destination for your next holiday.

How to Prepare for a Trip to New Zealand 

Being prepared before you travel to New Zealand can help you manage unexpected events more easily. These actionable tips can help you prepare for your holiday to New Zealand. 

Check Travel Requirements

Ensure your passport is valid for at least 3 months beyond your departure date and check if you need a visa for New Zealand. Entry and visa requirements for New Zealand may change depending on the nature and duration of your trip. Most Australian citizens can enter visa-free for up to 3 months.

Research New Zealand Destinations

From the adventure capital of Queenstown to the cultural heart of Wellington and the geothermal wonders of Rotorua, New Zealand offers diverse experiences. Research your destinations to understand local attractions, seasonal variations, and transportation options.

Plan Your Activities

From skiing in the Southern Alps to exploring Milford Sound, New Zealand offers unique experiences for everyone. Check if your planned activities are covered under your travel insurance policy, especially adventurous activities like bungee jumping, skydiving, or hiking.

Pack Smart

New Zealand's weather varies by season and region. The North Island has a subtropical climate, while the South Island experiences cooler temperatures with snow possible in winter. Pack accordingly for the regions and season you will be travelling in, as well as for the types of activities you will be participating in on your trip to New Zealand. 

Organise Travel Insurance

Travel insurance for New Zealand can provide cover for unexpected events like overseas medical emergencies, trip cancellation, or lost luggage. Fast Cover offers a wide range of policies for Australian travellers that can be customised depending on the travellers' individual needs, so you can make the most of your trip to New Zealand.

Travel Documents

Organise your travel documents before you depart for your trip. Keep copies of your itinerary, flight tickets, passport, visas, accommodation details, tour and activity tickets, and any pre-arranged transport tickets. Don't forget your travel insurance policy and emergency assistance contact information. 

Safety Advice for Travelling in New Zealand

Travelling through New Zealand can be an exciting adventure, particularly for Australian travellers seeking stunning natural landscapes and outdoor activities. Staying alert and considering safety precautions can make all the difference on your trip to New Zealand. Use our New Zealand travel guide to stay informed of general risks and safety tips. 

Crime and Travel Scams in New Zealand

While tourists are generally safe, you may fall victim to petty crime and travel scams. Familiarising yourself with local tourist scams and staying cautious ensures a safer and smoother experience when travelling to New Zealand from Australia. 

Pickpocketing

Most common in busy tourist areas like Auckland's Queen Street, Wellington's waterfront, and popular attractions. Keep valuables secure and bags zipped, particularly in crowded areas and public transport.

Overpriced Taxis

Some taxi drivers may take longer routes or charge inflated rates. Use reputable taxi companies, ride-sharing apps, or agree on fares beforehand for longer journeys. 

Money and ATM Scams

Be aware of skimming devices on ATMs and avoid using machines in isolated locations. Cover your PIN when entering it and use ATMs at banks or well-lit public areas. 

Drink Spiking

Drink Spiking can occur in bars and nightlife areas across major cities. Never leave drinks unattended and avoid accepting drinks from strangers, especially in Auckland's Viaduct Harbour or Queenstown's party district. 

Civil Unrest and Terrorism in New Zealand 

New Zealand maintains a low terrorism threat level, though authorities remain vigilant following the 2019 Christchurch attacks. Civil unrest is rare, but peaceful protests can occur in major cities. Stay informed through local news, avoid large gatherings and follow safety instructions from local authorities.

Safety for Sports and Adventure Activities

From skiing at Mount Ruapehu to bungee jumping in Queenstown and hiking the Milford Track, New Zealand offers exciting activities for travellers. Ensure you have the relevant skills and safety equipment for the activities you will be participating in and follow your instructor's safety briefing. Adventure tourism operators are generally well-regulated and maintain high safety standards. Consider taking out travel insurance to provide cover for your chosen activities in New Zealand. 

Sports and Leisure Activities

Fast Cover’s list of Covered Sports and Leisure Activities provide cover for a wide range of activities.

Adventure Activities

Fast Cover's optional Adventure Pack provides cover for many more adventure activities for an added premium.

Ski and Snow Sports

Fast Cover’s Snow Sports Plus Policy is available to provide cover for costs associated with ski and snow sports whilst overseas.

Always check the eligibility criteria, policy terms, conditions, exclusions and limits that apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

Climate and Natural Disasters in New Zealand

New Zealand's location on the Pacific Ring of Fire and its maritime climate create unique weather conditions and natural disaster risks. Understanding these risks will help you prepare for your trip to New Zealand. Remember, Fast Cover's travel alerts can also provide updates during severe weather events. 

Earthquakes

New Zealand can experiences many earthquakes annually, though most are minor. Major earthquakes like the 2010-2011 Christchurch sequence can cause significant damage. Know the drop, cover, and hold earthquake response and familiarise yourself with evacuation routes in your accommodation. 

Flooding

Heavy rainfall can cause flooding, particularly on the West Coast of the South Island and during autumn and winter months. Monitor weather warnings and avoid driving through floodwaters. 

Tsunamis

All of New Zealand's coastline is at tsunami risk following large earthquakes. If you feel strong shaking near the coast or see unusual ocean behaviour, move to higher ground immediately without waiting for official warnings. 

Volcanoes

New Zealand has several active volcanoes including Mount Ruapehu, White Island (Whakaari), and Mount Taranaki. Volcanic alert levels can change rapidly. The 2019 White Island eruption killed 22 people, highlighting the importance of monitoring official warnings before visiting volcanic areas. 

When is the Best Time to Visit New Zealand?

The ideal period for a New Zealand journey differs for each person, since it depends on what you like, what activities you aim to do, and the kind of weather you enjoy. Each season provides unique opportunities to discover New Zealand's culture and landscapes. 

Season 

Summer 

Autumn 

Winter 

Spring 

Months 

December - February 

March - May 

June - August 

September - November 

Weather Conditions 

Warm temperatures 20-30°C, peak tourist season, long daylight hours 

Mild temperatures 10-20°C, fewer crowds, stable weather 

Cool temperatures 5-15°C, ski season, shorter days 

Variable temperatures 10-18°C, blooming landscapes, unpredictable weather 

 

Popular Activities in New Zealand in Summer

  • Beach Activities: Enjoy swimming, surfing, and sunbathing at Bay of Islands, Coromandel Peninsula, or Abel Tasman National Park 
  • Festival Season: Experience summer festivals like Womad in Taranaki or outdoor concerts across the country 

Popular Activities in New Zealand in Autumn

  • Wine Harvesting: Participate in vintage celebrations in Central Otago, Marlborough, or Hawke's Bay wine regions 
  • Hiking: Enjoy comfortable temperatures for multi-day walks like the Milford Track or Routeburn Track 
mountain in new zealand
man snowboarding in new zealand

Popular Activities in New Zealand in Winter

  • Skiing and Snowboarding: Hit the slopes at Queenstown ski fields, Mount Ruapehu, or Mount Hutt 
  • Whale Watching: Spot migrating humpback whales off Kaikōura or in the Bay of Islands 

Popular Activities in New Zealand in Spring

  • Wildflower Viewing: See lupins blooming around Lake Tekapo and spring blossoms throughout the country 
  • Lambing Season: Experience farm tourism and see newborn animals on working farms 
unique house in new zealand

Public Holidays in New Zealand 

Having information on special dates for New Zealand means you can skip very busy periods, full places, and high-cost journeys. This also opens doors to join fun yearly activities hosted through public holidays. Knowing the public holidays helps keep travellers informed about potential closures and local traditions allowing you to make flexible travel plans. 

Date 

Official Public Holidays in New Zealand 

1 January 

New Year's Day 

2 January 

Day after New Year's Day 

6 February 

Waitangi Day 

25 April 

ANZAC Day 

2 June 

King's Birthday 

20 June 

Matariki 

27 October 

Labour Day 

25 December 

Christmas Day 

26 December 

Boxing Day 

Ready to Embark on your New Zealand Adventure?  

Explore the benefits and cover options available with Fast Cover’s travel insurance for your trip to New Zealand.

Health Advice for Travelling to New Zealand

 Here's what you need to know about health risks, healthcare, and medication when travelling in New Zealand. 

Health Risks when Travelling in New Zealand

New Zealand's environment poses minimal health risks compared to many destinations, however, outdoor activities and seasonal factors pose some unique health considerations. There are some common health risks to be aware of before you travel to New Zealand: 

Food and Waterborne Illnesses

Tap water is safe to drink throughout New Zealand. Food safety standards are high, though take care with shellfish during algal bloom warnings.

Allergies

Some visitors may experience hay fever during spring flowering seasons or reactions to native plants during bush walks.

Insect-Borne Illnesses

Sandflies on the West Coast can cause irritating bites. Use insect repellent especially around Milford Sound and Franz Josef areas.

Altitude-Related Illness

Weather can change rapidly in mountainous areas. Pack appropriate clothing and equipment for tramping and outdoor activities, particularly in higher altitudes due to the risk of hypothermia from exposure to elements at high altitudes.

Sun Exposure

New Zealand's clear atmosphere means strong UV radiation year-round. Use high SPF sunscreen, wear hats, and seek shade during peak hours, especially at high altitudes.

Healthcare in New Zealand 

New Zealand has an excellent public healthcare system. Under the reciprocal healthcare agreement between Australia and New Zealand, Australian citizens can access necessary medical treatment at public hospitals and emergency departments. However, this doesn't cover all services, and private healthcare costs can be substantial. Emergency medical and hospital expenses can become costly for travellers 

Australia's Reciprocal Health Care Agreement with New Zealand 

In order for the Reciprocal Healthcare Agreement between Australian and New Zealand to cover your medical costs in the New Zealand, medical care must be:   

  • Medically necessary care that can’t wait until you get home to Australia, and  
  • Within 2 years after you arrive to New Zealand.  

The RHCA with New Zealand covers the following types of medical costs:   

  • Hospital care,  
  • Maternity services, and  
  • Pharmaceuticals.  

The RCHA with New Zealand does not cover the following types of medical costs:   

  • Care from a GP or other primary care,  
  • The full cost of medicines a GP prescribes - you’ll pay part of the cost of these, and  
  • Ambulance travel.  

Keep in mind, Fast Cover’s travel insurance policy will not pay for the cost of medical care that is covered by the RHCA between Australia and New Zealand. However, the RHCA does not cover every type of medical expenses, so taking out travel insurance for New Zealand with cover for unexpected medical situations can potentially save you thousands of dollars when cover is not available under the RHCA. 

people waiting in a hospital

Fast Cover's Medical Benefits

Fast Cover’s international travel insurance policies include:

  • overseas 24/7 emergency medical assistance,
  • overseas emergency medical and hospital expenses,
  • overseas emergency dental, and
  • overseas emergency medical evacuation and repatriation

to help cover you if you become unexpectedly injured or sick while in New Zealand.

plastic model of heart anatomy

Travel Insurance for Existing Medical Conditions

If you have an existing medical condition, Fast Cover may be able to provide some cover. You’ll need to complete a medical screening process online or call our Aussie based sales team.

To find out more about our medical screening process, and how the policy will apply in relation to an existing medical condition, please read and consider the PDS for eligibility criteria, terms, conditions, exclusions, limits and sub limits that apply.

Eligibility criteria, policy terms, conditions, exclusions and limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

Medication in New Zealand 

Prior to your trip to New Zealand, verify that your medicines are allowed by asking officials before your journey. If you're heading to New Zealand from Australia with medicines, note that some might need specific permissions or border approval to enter. Use these tips to get ready for your New Zealand journey with medicines, and skip any problems at the border: 

Check New Zealand's Medication Regulations

Visit New Zealand Customs Service for current medication import rules and restrictions.

Obtain a Permit for Restricted Medications

Some controlled substances require advance approval from New Zealand health authorities even if legal in Australia. 

Carry Documentation

Travel with original prescriptions, doctor's letters, and pharmacy labels. Keep medications in original packaging with your name clearly visible. 

Travel Limits

Carry only reasonable quantities for personal use during your stay, typically up to three months' supply. 

New Zealand Laws and Customs for Travellers

Getting to know New Zealand's laws and customs is key to steering clear of any issues with locals or authorities. Remember, most travel insurance policies won’t cover you when your claim arises for breaking the law. That’s why it’s wise to learn about New Zealand’s laws before you travel. 

Obeying Local Laws When Travelling Through New Zealand

Abiding by the laws in New Zealand is crucial for an enjoyable and trouble-free visit. Below are a few common tips to follow to avoid legal trouble. 

Registration and Identification

Carry acceptable photo ID at all times. An Australian driver's licence is not accepted as an ID for purchasing alcohol. You'll need your passport.

Customs Inspections

Complete the New Zealand Traveller Declaration form (NZTD) before arrival. Declare all food items, biosecurity risks, and goods that may be subject to duty. 

Use and Possession of Drugs and Alcohol

Cannabis is legal for personal use by adults, but public consumption is restricted. Drink driving limits are strictly enforced, with zero tolerance for drivers under 20 years old. Make sure to research and understand the laws around drug and alcohol consumption before your trip.

Traffic Offences

New Zealand drives on the left side of the road. Speed limits are strictly enforced with cameras throughout the country. Mobile phone use while driving is illegal except for hands-free emergency calls.

Social Customs in New Zealand

Respect and cultural awareness are important in New Zealand. Follow these tips to help navigate social situations in New Zealand. 

Food and Restaurant Etiquette

Tipping is not expected in New Zealand as service charges are included in wages. However, small tips for exceptional service are appreciated.

Common Greetings and Gestures

"Kia ora" is a common Māori greeting used throughout New Zealand. Handshakes are standard, and New Zealanders appreciate friendly, down-to-earth interactions.

Religious Sites

Dress modestly when visiting churches or places of worship. Remove hats and remain quiet during services or ceremonies.

Māori Culture

Show respect at marae (meeting grounds) by removing hats, not sitting on tables, and following cultural protocols. The hongi (traditional nose press greeting) may be offered during formal welcomes.

Visa and Entry Requirements for Travelling to New Zealand

Under the Trans-Tasman Travel Arrangement, Australian citizens and eligible permanent residents who meet New Zealand’s entry requirements can travel to New Zealand without a visa to live, work and study indefinitely. In short, this means Australian citizens travelling with an Australian passport and Australian permanent residents travelling with a valid New Zealand Electronic Travel Authority do not need to apply for a visa for New Zealand before departure.

Upon arrival in New Zealand, eligible Australians - citizens and permanent residents with a valid NZeTA obtained before travel - are issued with an Australian Resident Visa for New Zealand allowing them to visit, work, study, and live in New Zealand indefinitely provided they meet the country’s entry requirements.

However, Australian temporary residents may need to apply for a visa before they can visit New Zealand. The travel document needed by temporary residents generally depends on the passport nationality they are travelling with. Visit the New Zealand Immigration website to see the official list of visa waiver countries and territories.

Passport Requirements in New Zealand

Your Australian passport must be valid for at least one month after your intended departure date from New Zealand. Some airlines require six months' validity, so check with your carrierMake sure to renew your passport in advance to avoid travel disruptions. Learn how to keep your passport safe while travelling in New Zealand. 

It is important to note that your travel insurance policy may not provide cover if you do not comply with New Zealand's visa or other entry requirements. To help ensure you are prepared for your trip, you should research and understand the relevant entry conditions before you travel. 

Advice for Tourists Travelling in New Zealand

Travelling to New Zealand offers incredible experiences, from pristine natural environments to rich cultural heritage. Being well-informed about practical details like currency, staying connected and transport will enhance your journey. For more information, visit the official New Zealand tourism website. 

Currency in New Zealand

The New Zealand Dollar (NZD) is the official currency. Exchange rates fluctuate, so make sure to use a currency converter. 

Common Payment Methods in New Zealand

Credit and debit cards are widely accepted, including contactless payments. ATMs are readily available in cities and towns. Many businesses now prefer electronic payments, though cash is still accepted. Consider using travel money cards to avoid foreign transaction fees. 

Internet and Wi-Fi in New Zealand

New Zealand has excellent internet infrastructure with widespread free Wi-Fi in cafes, libraries, and accommodation. Mobile coverage is good in populated areas but can be limited in remote regions. No VPN is required, and there are no internet restrictions. Most accommodation providers offer complimentary Wi-Fi for guests. 

Mobile Phones and eSIMs in New Zealand

Australian mobile phones work in New Zealand, though roaming charges apply. Consider purchasing a local SIM card or eSIM from providers like Spark, Vodafone, or 2degrees for cheaper rates. Tourist SIM cards are available at airports and shops. eSIMs can be purchased online before arrival for immediate connectivity upon landing. 

Travel Adaptors and Electronics

New Zealand uses Type I electrical outlets (the same as Australia) with 230V power supply. Australian devices work without adaptors. Bring universal adaptors if you have devices from other countries. Power banks are useful for outdoor activities and tramping. 

What Should You Pack for a Trip to New Zealand?

Planning what to pack for New Zealand ahead of time will ensure you're well-prepared and have taken measures for a stress-free holiday when it comes time to go. Use a TSA-approved luggage lock and set a unique pin to keep your luggage safe. Attach a tracking tag to monitor your luggage’s location; this simple step can significantly lower the chances of loss or theft. Here's our guide on what to pack for your holiday to New Zealand. 

Seasonal and Regional Packing

Pack layers for New Zealand's changeable weather. Include waterproof jackets, warm clothing for cooler months, and sun protection year-round. The North Island is generally warmer than the South Island. Mountain areas require warm, weatherproof gear regardless of season. 

Luggage and Personal Effects Insurance

Fast Cover's luggage and personal effects benefit may provide cover for theft, loss, or damage to your luggage and personal items. If you're travelling to New Zealand with high-value items, you can declare many of them as specified high-value items to help cover them for more than what they are currently covered for under the standard policy terms and conditions. 

Eligibility criteria, policy terms, conditions, exclusions, limits and sub limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

Transport in New Zealand: Getting Around New Zealand

New Zealand offers various transportation options from efficient public transport in cities to scenic train journeys and domestic flights between islands. 

Riding a Motorcycle, Moped or Scooter in New Zealand

Motorcycle touring is popular in New Zealand with scenic routes like the Southern Scenic Route and Pacific Coast Highway. Ensure you have appropriate licensing and experience for New Zealand's winding roads and variable weather conditions. 

Rental Vehicles in New Zealand

Car rental is popular for exploring New Zealand independently. International driving permits are required alongside your Australian licence. Drive on the left side of the road. Mountain roads can be challenging, especially in winter when chains may be required. 

Trains

New Zealand has several scenic train routes including the TranzAlpine (Christchurch to Greymouth), Northern Explorer (Auckland to Wellington), and Coastal Pacific (Picton to Christchurch). These are primarily tourist services rather than practical transport, offering spectacular views of the landscape. 

Buses

InterCity and other bus companies connect major cities and towns. Bus travel is affordable and comfortable, with scenic routes like the journey from Auckland to Wellington or Christchurch to Queenstown. Regional bus services connect smaller towns and tourist destinations. 

Taxis and Ride-Sharing Apps

Taxis operate in all major cities and tourist areas. Ride-sharing apps like Uber are available in larger cities. Both are reliable but can be expensive for longer journeys. Book ahead during peak tourist seasons. 

Sea Travel

The Interislander and Bluebridge ferries connect the North and South Islands across Cook Strait. The 3-4 hour journey offers stunning coastal views. Vehicle transport is available. Various cruise options explore Milford Sound, Bay of Islands, and other coastal attractions. 

Driving Permits and License Requirements

Australian drivers can use their licence in New Zealand for up to 12 months as a visitor. An International Driving Permit (IDP) is not required but recommended for car rental companies. Ensure you carry your Australian driver's licence and rental vehicle insurance at all times. 

Coverage for Riders and Passengers with Fast Cover's Motorcycle Pack

Fast Cover’s Motorcycle Pack is an optional extra available under our International policies that may provide cover to you for being the rider or passenger on a: 

  • Motorcycle,  
  • Moped, or 
  • Scooter. 

Fast Cover’s Rental Vehicle Excess Benefit

Fast Cover’s Rental Vehicle Excess benefit may provide cover for the rental vehicle excess component of your rental vehicle insurance with your car hire company in New Zealand, up to the specified limit in your travel insurance policy. This benefit applies to a:  

  • Sedan, hatchback, or station wagon,   
  • Four-wheel drive or minibus/people mover, or  
  • A campervan or motorhome (up to 4.5 tonnes), 

rented from a licensed motor vehicle rental company (including vehicles rented from peer-to-peer carsharing platforms).

Eligibility criteria, policy terms, conditions, exclusions, limits and sub limits apply. Consider the PDS prior to deciding on which policy is right for you and your needs.

Important Contact Information in New Zealand 

In an emergency, having the correct contact details at your fingertips can be a game-changer. Be sure to store these vital numbers ahead of your journey to New Zealand. 

New Zealand International Country Code: +64

This code is vital if someone needs to reach you on a New Zealand mobile number, especially when using services like an eSIM. For example, dial +64 followed by the local number (dropping the initial 0) to make a call. 

Emergency Contacts in New Zealand

  • Police: 111 
  • Fire and Rescue: 111 
  • Ambulance and Medical Emergency: 111 

Government Contacts

New Zealand High Commission in Australia 

  • Phone Number: +61 2 6270 4211 

Fast Cover 24/7 Emergency Assistance

  • In Australia: 02 8320 7999 
  • Overseas: +61 2 8320 7999 

FAQs

While New Zealand is a popular destination for Australian travellers, changing civil, political and climate conditions may change whether New Zealand is considered a safe destination to travel to. It's important to stay informed about local conditions and follow safety advice from the Australian Government via Smartraveller and any travel alerts issued by your travel insurance provider. 

The ideal time to travel to New Zealand depends on your interests, planned activities, and weather preferences. Summer (December-February) offers warm weather and long days but is the busiest season. Autumn (March-May) and spring (September-November) provide mild weather and fewer crowds, while winter (June-August) is perfect for skiing and snow activities. 

Before you travel to New Zealand from Australia, make sure to research your travel destinations and the activities you will do in New Zealand, so that you can pack accordingly. Ensure your passport is valid and check visa requirements. Consider purchasing travel insurance for your trip to New Zealand. Fast Cover offers travel insurance policies that can be customised with optional extras to suit many travellers' travel plans to New Zealand

New Zealand Travel Hub

Discover travel resources, advice and tips for your next holiday to New Zealand.

New Zealand Entry and Visa Requirements

Travelling to New Zealand? Read our guide on New Zealand visa and entry requirements to learn how they differ for Australian citizens, permanent residents and temporary residents. Learn how to apply for a New Zealand Electronic Travel Authority or visa for your unique trip before you depart.

Backpackers Health And Safety Guide

We've compiled this ultimate backpacking guide for Australian backpackers, filled with tips for staying safe and healthy while backpacking. From planning your trip to understanding health risks and navigating safety challenges, this guide aims to help you prepare for the backpacking adventure of a lifetime.

Travel Insurance for New Zealand

Whether you're embarking on a scenic cruise through Milford Sound, hitting the slopes in Queenstown or exploring Hobbiton, Fast Cover’s travel insurance for New Zealand offers different levels of cover to suit many types of travel in New Zealand.

 

Share now!

Need affordable travel insurance?

Things you need to know

^ Price as at 27/10/2024 compared to the price calculated today for this policy.

* See Product Disclosure Statement for full terms and conditions and exclusions and limits that apply.