Events in Israel and the Occupied Palestinian Territories (updated 15 October 2024)

• Should you need medical advice or emergency medical assistance, please contact DFAT or alternatively you can also contact our 24/7 Emergency Assistance Team.
• Please follow the advice from local authorities and media.
• To help Australians avoid difficulties overseas, the Department of Foreign Affairs and Trade (DFAT) maintains travel advisories for more than 160 destinations overseas via its website smarttraveller.gov.au. DFAT’s travel advice provides accurate, up-to-date information about the risks Australians might face overseas, assisting you to make well-informed decisions about whether, when and where to travel. We recommend that you stay up-to-date with its destination specific travel advisories for the country of your destination as your travel insurance cover may be affected if you travel to high risk areas or situations.
• If your trip has been disrupted, we recommend getting in touch with your travel agent, airline, accommodation provider etc. They might offer you the flexibility to modify your travel arrangements without any additional costs, or even the possibility of a refund.

If you need to cancel your trip, we recommend getting in touch with your travel agent, airline, accommodation provider etc. They might offer you the flexibility to modify your travel arrangements without any additional costs, or even the possibility of a refund.

You can contact us via email info@fastcover.com.au or call us on 1300 409 322 to discuss your options with regards to your policy. 

As per our current  Product Disclosure Statement  one of the General Exclusions (General Exclusion 16) on our policies provides as follows:

"to the extent permissibly by law we will not pay under any circumstances if: Your claim arises from any act of war, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be declared or not), civil war, rebellion, revolution, insurrection, civil commotion assuming the proportions of or amounting to an uprising, military or usurped power."

Steps to follow:

1. If you have not purchased travel insurance yet, you are still able to, but you need to be aware, as per our current  Product Disclosure Statement  one of the General Exclusions (General Exclusion 16) on our policies provides as follows:

"to the extent permissibly by law we will not pay under any circumstances if: Your claim arises from any act of war, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be declared or not), civil war, rebellion, revolution, insurrection, civil commotion assuming the proportions of or amounting to an uprising, military or usurped power."

2. If you want to change or reschedule your trip, we suggest contacting your travel agent or travel provider (hotel, airline, cruise company, tour company etc) directly for assistance. They may offer to change your trip free of charge or for a small fee.

As per our current  Product Disclosure Statement  one of the General Exclusions (General Exclusion 16) on our policies provides as follows:

"to the extent permissibly by law we will not pay under any circumstances if: Your claim arises from any act of war, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be declared or not), civil war, rebellion, revolution, insurrection, civil commotion assuming the proportions of or amounting to an uprising, military or usurped power."

We recommend getting in touch with your travel agent, airline, accommodation provider etc. They might offer you the flexibility to modify your travel arrangements without any additional costs, or even the possibility of a refund.​