Florida - Hurricane Milton

Important travel insurance information for Fast Cover travellers about this event, which became a known event on 5 October. A travel alert was issued at 5pm on 10 October 2024 by Fast Cover.

Florida - Hurricane Milton

From 5 October 2024, international media outlets have reported that a category 5 Hurricane was moving in the direction of the Florida coast. Hurricane Milton is expected to hit the Tampa region between the 8th and 10th of October. The Hurricane is expected to cause flight cancellations and delays across Tampa and Orlando. The impact of the flight cancellations is expected to affect other areas of the United States.

What you should do

  1. Follow local government and media advice.

  2. Contact your airline, cruise company, travel agent, booking provider etc as they should be able to provide immediate help with rescheduling or providing you with your options.

  3. Check Smartraveller website and Facebook.

  4. Do you need to submit a claim for this event?

 5. Question or enquiries?

6. If you are overseas and need emergency medical help, contact our Emergency Assistance team. 

7. 24-hour Australian Government Consular Assistance for travellers overseas: 

Am I covered for this event?

If you purchased your policy prior to 12AM on 9 October 2024 there is potential coverage under your policy for this event, check your Certificate of Insurance for your level of cover and the PDS for policy terms and conditions. You can download your Certificate and PDS by logging into your policy.

If you purchased your policy after 12AM on 9 October 2024, there is potentially no coverage under your policy for this event. However, you can submit a claim for assessment and we will assess the claim based on the policy terms and conditions.

 

How do I make a claim?

Contact your airline, cruise company, tour company, travel agent or travel provider for help rescheduling or alternative travel arrangements if you are currently travelling.

Before you submit a claim, contact your airline, cruise company, tour company, travel agent or travel provider and request a refund, credit or compensation.

Request and keep your receipts and any other supporting documentation e.g. travel provider cancellation emails/letters. If you are claiming for additional meal, accommodation, and travel costs, please ensure you retain copies of all of your expense receipts. 

Take measures to act in a responsible way to protect yourself and do everything you can to reasonably reduce your loss as much as possible. 

General Advice

For details about what your policy covers, please refer to your PDS. Policy terms, conditions, limits, sub limits and exclusions may apply under your policy. 

We will assess all claims in accordance with your PDS and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. 

 

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* See Product Disclosure Statement for full terms and conditions and exclusions and limits that apply.