Israel-Iran Conflict

On 13 June 2025, Israel attacked Iran’s nuclear facilities which has resulted in retaliation strikes from Iran into Israel.

Israel-Iran Conflict

On 13 June 2025, Israel attacked Iran’s nuclear facilities which has resulted in retaliation strikes from Iran into Israel.

There were further escalations in the region when the United States bombed Iranian nuclear facilities on 22 June 2025, which has also resulted in retaliation strikes on American bases in Qatar and Iraq. This has led to the closure of airspace in Qatar and international flights to Qatar and the UAE have been affected and the airspace in Qatar has been periodically closed. Smart traveller is advising that the situation in the Middle East is unpredictable and could get worse with little warning. Smart Traveller also advises that there may be travel disruptions within the region and globally.

What to do

  1. Follow local government and media advice.

  2. Contact your airline, cruise company, travel agent, booking provider etc as they should be able to provide immediate help with rescheduling or providing you with your options.

  3. Check Smartraveller website and Facebook.

  4. Do you need to submit a claim for this event?

 5. Question or enquiries?

6. If you are overseas and need emergency medical help, contact our Emergency Assistance team. 

7. 24-hour Australian Government Consular Assistance for travellers overseas: 

Am I covered for this event?

The below General Exclusion can be found on page 91 of the Fast Cover Travel Insurance product disclosure statement of 22 March 2025, which may apply to this event, depending on your circumstances:

To the extent permissible by law, We will not pay under any circumstances if:

16. Your claim Arises from any act of war, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be declared or not), civil war, rebellion, revolution, insurrection, civil commotion assuming the proportions of or amounting to an uprising, military or usurped power.

Check your Certificate of Insurance for your level of cover and the PDS for policy terms and conditions, as cover may not be available due to policy exclusions. You can download your Certificate and PDS by logging into your policy. We will assess each claim on a case-by-case basis.

How do I make a claim?
  • Contact your airline, cruise company, tour company, travel agent or travel provider for help rescheduling or alternative travel arrangements if you are currently travelling.
  • Before you submit a claim, contact your airline, cruise company, tour company, travel agent or travel provider and request a refund, credit or compensation.
  • Request and keep your receipts and any other supporting documentation e.g. travel provider cancellation emails/letters. If you are claiming for additional meal, accommodation, and travel costs, please ensure you retain copies of all of your expense receipts.
  • Take measures to act in a responsible way to protect yourself and do everything you can to reasonably reduce your loss as much as possible.
General Advice

For details about what your policy covers, please refer to your PDS. Policy terms, conditions, limits, sub limits and exclusions may apply under your policy. 

We will assess all claims in accordance with your PDS and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances.

 

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^ Price as at 27/10/2024 compared to the price calculated today for this policy.

* See Product Disclosure Statement for full terms and conditions and exclusions and limits that apply.