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Travel Alerts:
Information about the Lombok earthquake
A series of earthquakes struck Lombok, Indonesia beginning in July 2018. A 6.4 magnitude earthquake struck on 29 July 2018, followed by a 7.0 magnitude earthquake on 5 August 2018, causing significant casualties and damage. DFAT advised travellers to exercise a high degree of caution in Lombok.
Do you need emergency help?
If you need emergency help, contact our Worldwide Emergency Assistance team.
Phone: +61 2 8320 7999
E-mail: emergency@fastcover.com.au
Already overseas
Your wellbeing should be your first priority. Stay safe and follow the direction of local authorities and media.
Contact us immediately if you need medical assistance or advice.
Contact your travel agent or travel provider and ask about amending your trip route, transport or dates.
Keep receipts and any other supporting documentation that may be required for your claim.
Haven't left home yet
Contact your travel agent or travel provider and ask if you can reschedule your trip.
Gather your receipts and any other supporting documentation that may be required for your claim.
How do I make a claim?
Online: www.fastcover.com.au/claims
Phone: 1300 725 154
Email: claims@fastcover.com.au
Questions?
Visit: Frequently Asked Questions
Phone: 1300 409 302
Email: info@fastcover.com.au
Information about the Lombok earthquake
A series of earthquakes struck Lombok, Indonesia beginning in July 2018. A 6.4 magnitude earthquake struck on 29 July 2018, followed by a 7.0 magnitude earthquake on 5 August 2018, causing significant casualties and damage. DFAT advised travellers to exercise a high degree of caution in Lombok.
Do you need emergency help?
If you need emergency help, contact our Worldwide Emergency Assistance team.
Phone: +61 2 8320 7999
E-mail: emergency@fastcover.com.au
Already overseas
Your wellbeing should be your first priority. Stay safe and follow the direction of local authorities and media.
Contact us immediately if you need medical assistance or advice.
Contact your travel agent or travel provider and ask about amending your trip route, transport or dates.
Keep receipts and any other supporting documentation that may be required for your claim.
Haven't left home yet
Contact your travel agent or travel provider and ask if you can reschedule your trip.
Gather your receipts and any other supporting documentation that may be required for your claim.
How do I make a claim?
Online: www.fastcover.com.au/claims
Phone: 1300 725 154
Email: claims@fastcover.com.au
Questions?
Visit: Frequently Asked Questions
Phone: 1300 409 302
Email: info@fastcover.com.au
Other travel alerts
Things you need to know
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
Things you need to know
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
Things you need to know
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
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Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.
Travel Insurance
Important Information
Your Policy
Blog
Popular Destinations
Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.
Travel Insurance
Important Information
Your Policy
Blog
Popular Destinations
Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.