The following information concerns the situation in Libya and applies to travel insurance policies issued before Tuesday 22 February 2011.
We will assess all claims in accordance with your Product Disclosure Statement (PDS), and cover will depend on the type of plan you purchased. The following advice relates to Comprehensive travel insurance policies.
What do you need to know about your policy?
If you are currently planning on travelling to Libya, we urge you to contact us regarding the cover available under your policy on our Information Hotline, 1800 012 234.
What next steps should you take?
- To help Australians avoid difficulties overseas, the Department of Foreign Affairs and Trade maintains travel advisories for more than 160 destinations overseas via their website www.smartraveller.gov.au. Their travel advice provides accurate, up-to-date information about the risks Australians might face overseas, assisting you to make wellinformed decisions about whether, when and where to travel. We recommend that you stay up-to-date with their destination-specific travel advisories for the country of your destination as your travel insurance cover may be affected if you travel to high risk areas or situations.
- It is important to read the Product Disclosure Statement (PDS) that you received when you purchased your travel insurance policy. This will give you more detail about what your policy provides cover for and what it does not. For example, if you have a Cancellation only policy, your policy does not include cover for additional expenses or overseas medical expenses
- If you have questions or queries, please contact our Information Hotline on 1800 012 234.
- We will publish this and any updated travel insurance advisories on our website: www.fastcover.com.au